At a Glance
- Tasks: Be the friendly face for customers at NAB's Broken Hill branch and deliver tailored banking experiences.
- Company: Join NAB, a customer-centric company focused on innovation and community impact.
- Benefits: Enjoy flexible hours, wellbeing support, enhanced leave options, and career development opportunities.
- Other info: Casual role with training provided; must be available every Friday.
- Why this job: Make a real difference in people's lives while gaining valuable skills in a supportive environment.
- Qualifications: Passion for customer service, teamwork, and attention to detail are essential.
The predicted salary is between 24.3 - 29.7 $ per hour.
- Are empowered to make a positive difference for customers and communities
- Given the opportunity to learn, grow and achieve.
- Deliver a seamless, consistent, and tailored customer experience every day
- Branch Customer Advisor – Banking
- Are empowered to make a positive difference for customers and communities
- Given the opportunity to learn, grow and achieve.
- Deliver a seamless, consistent, and tailored customer experience every day
Our people are customer obsessed.
They work in close partnership to prioritise customer needs and deliver exceptional outcomes.
This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.
You’ll make an impact by
- Support NAB’s Broken Hill branch being the first point of contact for our customers; putting them at the centre of everything you do.
- Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
- Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.
We’re looking for the brightest minds to deliver the best for our customers. We’d love for you to have:
- A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
- A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
- Customer centric thinking and an appreciation for inclusion and the diversity of our customers
- The Hours
Join our team in a casual setting to help cover planned leave (approximately 15-18 weeks per year), unplanned leave and busy branch periods.
You must be available to work every Friday . The first 5 weeks of the role will require full time availability from 9am - 2pm Monday to Friday for training and onboarding.
A diverse and inclusive workplace works better for everyone
We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, anddesigned with who they are in mind.
That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
Join NAB
At NAB, we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.
- enhanced leave options
- wellbeing support
- access to NAB Perks
- ongoing career development opportunities
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
Unsolicited CVs from agencies will not be accepted.
#J-18808-Ljbffr
Customer Advisor – Broken Hill employer: NAB
At NAB, we pride ourselves on being an exceptional employer, fostering a culture of collaboration and customer obsession. Our commitment to diversity and inclusion ensures that every voice is heard, while our comprehensive benefits and ongoing career development opportunities empower employees to thrive both personally and professionally. Join us in Melbourne, where you can make a meaningful impact in the Corporate & Institutional Bank, working alongside experienced specialists to deliver exceptional outcomes for our customers.
