Responsibilities
- Mytra's Systems Engineering team is looking for a Senior Technical Writer to build and own our technical documentation infrastructure
- As Senior Technical Writer, you will work across disciplines to distill interdisciplinary information for system‐level components into documentation for internal and external audiences
- You'll become a go‐to person for system knowledge and information organization and understand our product inside and out
- Create, edit, and maintain a wide range of technical documentation, including installation manuals, standard operating procedures, maintenance guides, training materials, and troubleshooting knowledge base content
- Incorporate technical illustrations, diagrams, and photographs into documentation
- Initiate and manage conversations across functional groups to ensure critical information is captured and easily discoverable
- Review and edit technical content for accuracy, consistency, and readability
- Organize and facilitate the development of Work Instructions for our manufacturing team, as well as Repair and Maintenance Instructions for our field service team
- Maintain documentation throughout product lifecycles and update as systems evolve
- Understand the safety implications of process documentation
Requirements
- 5+ years of technical writing experience working with multidisciplinary hardware or robotics teams, preferably with a background in engineering, technician, or support
- Experience with electrical and mechanical systems, including understanding and incorporating features of CAD drawings, electrical schematics, and other technical assets into clear, written instructional material
- Familiarity with Markdown/HTML/XML languages used as documentation‐as‐code publishing (MKDocs, Sphinx) is a plus
- Ability to maintain an organized, detail‐oriented WI, SOP, DOP while balancing multiple documentation projects simultaneously
- Familiarity with project management tools (e.g. Linear, Jira) and version control workflows (e.g. Git, GitHub)
- Familiarity with industry‐standard authoring and publishing tools, such as content management systems (e.g. Confluence, Notion) and illustration tools (e.g. Adobe Creative Suite, Photoshop)
- Document Control Systems PLM & QMS (e.g. Arena)
- If this role excites you, we encourage you to apply — even if you don't check every box
Senior Technical Writer employer: Mytra
At Mytra, we are revolutionising the supply chain industry with innovative robotics and software solutions, making us an exceptional employer for those passionate about engineering and technology. Our collaborative work culture fosters professional growth through mentorship and training, while our competitive benefits, including fully subsidised health coverage and generous PTO, ensure a rewarding work-life balance. Located in the vibrant San Francisco Bay Area, employees enjoy a lively office environment equipped with modern amenities, promoting creativity and teamwork.