Commercial Credit & Broker Operations Specialist (Mandarin Required) in North Sydney

Commercial Credit & Broker Operations Specialist (Mandarin Required)

We are seeking a commercially experienced, highly organised specialist to support our growing financial services group. This hands‑on position combines independent commercial loan structuring with broker onboarding, lender accreditation and compliance coordination. The successful candidate will bring at least 3–5 years of commercial lending experience and a demonstrated ability to independently assess, structure and progress commercial finance transactions—not simply collect documents or provide administrative support.

About the Role

We are seeking a commercially experienced, highly organised specialist to support our growing financial services group. This hands‑on position combines independent commercial loan structuring with broker onboarding, lender accreditation and compliance coordination. The successful candidate will bring at least 3–5 years of commercial lending experience and a demonstrated ability to independently assess, structure and progress commercial finance transactions—not simply collect documents or provide administrative support.

Key Responsibilities

Commercial Lending & Independent Loan Structuring

• Independently assess commercial lending scenarios and design practical financing structures suited to client needs, cash flow, securities and lender policy.

• Analyse business financial statements, tax returns, bank statements, debt servicing, borrowing capacity and company/trust structures.

• Select appropriate lenders and products; explain the credit rationale, structure, risks and alternatives to brokers and internal stakeholders.

• Prepare and quality-check commercial loan submissions, credit proposals and supporting documentation.

• Support commercial property, SME/business and asset or equipment finance, including complex ownership and security arrangements.

• Liaise with lender BDMs and credit teams, address credit queries and manage conditions through to settlement.

Broker Onboarding & Accreditation

• Coordinate end-to-end broker onboarding, including document collection, application tracking, internal approvals and induction.

• Manage lender and aggregator accreditation applications, renewals and profile updates; follow up outstanding items.

• Check broker qualifications, memberships, authorisations, insurance and supporting records.

• Maintain accurate broker profiles, accreditation registers, renewal schedules and expiry alerts.

• Coordinate approved CRM and lender portal access, onboarding training and orderly offboarding/access removal.

• Work with brokers, relationship management and operations teams to resolve issues and improve onboarding workflows.

Compliance & Quality Assurance

• Perform loan-file quality checks for required disclosures, consents, supporting evidence and checklist completion.

• Coordinate identity verification and customer due diligence where applicable.

• Maintain compliance registers, training records, review findings and remediation trackers.

• Identify documentation gaps and potential compliance issues; promptly escalates material matters to the designated compliance lead.

• Support audits, complaints documentation, corrective‑action tracking and secure handling of confidential information.

• Operate within delegated authority; refer credit decisions, regulated lending advice and material compliance judgements to appropriately authorised personnel.

About You

Essential Requirements

• Minimum 3–5 years of hands‑on commercial lending experience in an Australian brokerage, lender, aggregator or comparable financial services environment.

• Proven ability to independently structure commercial loans from scenario assessment and lender selection through submission and settlement coordination.

• Strong financial analysis skills and practical knowledge of commercial lender credit policies, serviceability and security structures.

• Experience coordinating broker onboarding, lender accreditation or comparable regulated financial‑services onboarding processes.

• Experience in loan‑file quality assurance, compliance administration or audit support.

• Excellent organisation, communication, attention to detail, ownership and sound escalation judgement.

• Proficiency with CRM, Microsoft Office, document management and lender/accreditation portals.

Highly Regarded

• Experience with commercial property, SME, asset finance and complex company/trust borrowing structures.

• Accreditation coordination across multiple lenders or aggregator platforms.

• Relevant qualifications in finance, mortgage broking, accounting, business or compliance.

• Experience improving operational procedures, onboarding checklists and reporting.

Why Join Us

• Work across commercial lending and broker network operations in a growing financial services group.

• Gain exposure to diverse transactions, lenders and operational improvement projects.

• Take ownership of meaningful workflows and work closely with brokers and internal teams.

What Success Looks Like

• Commercial loans are independently assessed and structured with a clear, defensible credit rationale.

• Broker onboarding and lender accreditation progress promptly with complete, accurate records.

• Expiry dates and renewals are actioned ahead of deadlines.

• Loan submission gaps and compliance exceptions are identified, escalated and resolved efficiently.

• Brokers receive responsive, commercially informed operational support.

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