MyIntegra is seeking a Customer Service Specialist to join our Call Centre and assist customers navigating the NDIS via phone, email, live chat and SMS. You will provide professional, friendly, timely support and explain Plan Management benefits clearly.
You will handle multi-channel enquiries, resolve issues, maintain accurate records, and use Salesforce/CRM to manage interactions. The role offers a flexible hybrid model, ongoing training, and a supportive team focused on empowering people with
NDIS Customer Concierge - Hybrid, Growth & Impact in Launceston employer: MyIntegra
MyIntegra is an exceptional employer located in West Perth, offering a flexible and supportive work environment that prioritises employee well-being and career development. As part of the APM Group, employees benefit from ongoing training, professional growth opportunities, and a culture that values diversity and inclusion, making it a rewarding place to contribute to meaningful work in the disability support sector.