Australian owned freight forwarder and logistics provider that is continuing to grow and offers end to end supply chain solutions through a global network of offices and agents.
Position
- Manage a portfolio of clients end to end
- Support the customer service manager
- Provide personalised and customised service solutions to clients
- Respond to customer service inquiries by phone and email
- Monitor and report shipment status updates
- Liaise with the sales teams to ensure seamless service delivery
- Develop and maintain strong client relationships
Requirements
- Air and sea operational knowledge
- Well developed customer service skills
- Proven problem solving ability
- CargoWise experience
- Ability to multitask
On Offer
- Exciting and comprehensive service capabilities
- Great salary package
- Office based role - Sydney
For further information regarding this position and many more permanent and causal opportunities with FRMSTAFF please contact Meredith Harvey on 02 9313 9*** or visit our website www.frmstaff.com.au.
Additional information
- Freight Forwarding Experience Essential
- Supportive Team Environment
- Service Focused Company
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Senior Customer Service Executive in Sydney employer: MyFreightCareer
MyFreightCareer is an exceptional employer that offers a unique opportunity for individuals to kickstart their careers in the dynamic field of International Freight Forwarding. Located in Tullamarine, Melbourne, employees benefit from a supportive work culture that prioritises mentorship and professional development, ensuring that trainees not only gain valuable qualifications but also enjoy long-term career growth in a thriving industry.
