Job no: 944710
Work type: Permanent / Part time
Location: Marion
- Position based at Myer Marion
As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you’ll represent Lancôme’s commitment to elegance, empowerment, and cutting‑edge beauty solutions.
About the role
- Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives
- Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme’s luxury service standards
- Build strong client relationships through exceptional clienteling, follow‑ups, and tailored beauty experiences
- Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence
- Manage daily counter operations, including rostering, reporting, and performance reviews
- Maintain stock levels, inventory accuracy, and ensure efficient product replenishment
- Ensure the counter is visually merchandised and maintained to reflect Lancôme’s premium image
- Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events
- Foster a supportive, professional, and high‑performance team culture
- Represent Lancôme’s brand "values, elegance, innovation, and empowerment" in every client and team interaction
Benefit to you
- Work for a Global Luxury Brand – Be part of one of the world’s most prestigious and innovative beauty houses
- Ongoing Training & Development – Access expert‑led skincare education, treatment training, and career development programs
- Generous Product Allowances & Staff Discounts – Experience Lancôme’s iconic skincare, makeup, and fragrance at exclusive team rates
- Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self‑expression
- Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change
- Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations
At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.
Join us. Elevate beauty. Inspire confidence.
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
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Lancôme Counter Manager employer: Myer Pty Ltd
At Myer Group, we pride ourselves on being an excellent employer, offering a vibrant work culture that champions diversity and collaboration. As an eCommerce Manager, you'll lead a dynamic team while enjoying generous employee benefits such as discounts, flexible working arrangements, and extensive learning opportunities to foster your career growth. Join us in shaping the future of retail in Australia and New Zealand, where your contributions will be valued and recognised.
