myCheck Health Medical and Skin Clinic – Cooranbong NSW
Doctors @ Watagan Park is seeking a dedicated Medical Receptionist to join our team in Watagan Park Central Cooranbong, NSW. This is a full-time / part-time position that plays a vital role in ensuring our clinic operates smoothly and our patients receive exceptional care from the moment they arrive. As the first point of contact for our patients, you will be instrumental in creating a welcoming and professional atmosphere whilst managing the administrative functions that keep our practice running efficiently. This role is essential to our mission of providing high-quality healthcare and medical services to our community.
Key responsibilities
- Greeting patients as they arrive at the clinic and ensuring they feel welcomed and comfortable
- Managing patient check-ins and check-outs, including verifying personal details and insurance information
- Scheduling appointments and maintaining the appointment diary with accuracy and attention to detail
- Processing patient payments and handling administrative billing enquiries
- Answering incoming telephone calls and directing them to the appropriate staff member
- Maintaining patient confidentiality and ensuring compliance with privacy legislation and clinic protocols
- Processing new patient registrations and updating patient records as required
- Assisting with general administrative tasks including filing, data entry and correspondence
- Supporting healthcare practitioners by preparing treatment rooms and ensuring supplies are stocked
- Liaising with external organisations such as pathology services and medical providers as needed
What we're looking for
- Previous experience working in a medical practice, healthcare facility or similar administrative environment
- Excellent customer service skills with the ability to interact professionally and courteously with patients and staff
- Strong organisational and time management abilities, with the capacity to prioritise multiple tasks
- Proficiency with computer systems and practice management software (experience with medical administration software is advantageous)
- Accurate typing skills and attention to detail in data entry and record-keeping
- Excellent communication skills, both written and verbal
- Knowledge of medical terminology and understanding of healthcare practice operations
- A professional demeanour and commitment to patient confidentiality and privacy
- Ability to work as part of a team in a fast-paced healthcare environment
- Current immunisations as required by the healthcare industry or willingness to obtain them
- A relevant qualification or certification in medical reception or administration is desirable
What we offer
At Doctors @ Watagan Park, we are committed to creating a supportive and rewarding workplace for our team. We offer competitive remuneration commensurate with experience, and a role within a progressive medical practice that values professional development and staff wellbeing. You will have the opportunity to work alongside experienced healthcare professionals in a modern clinical environment, contributing to the delivery of excellent patient care. We foster a collaborative team culture where your contributions are recognised and appreciated, and we provide ongoing support to help you develop your skills and advance your career in medical administration.
About us
Doctors @ Watagan Park is a dedicated healthcare provider committed to delivering comprehensive medical and dermatological services to the Cooranbong community and surrounding areas. Our clinic combines modern clinical practices with a patient-centred approach, ensuring that every individual receives personalised, high-quality care. We are proud to employ a team of experienced healthcare professionals who are passionate about improving patient outcomes and maintaining the highest standards of medical practice. Our clinic is equipped with contemporary facilities and technology, allowing us to offer a wide range of medical and skin treatments in a professional and welcoming environment.
Medical Receptionist in Sydney employer: myCheck Health Medical and Skin Clinic
At myCheck Health Medical and Skin Clinic in Woy Woy, we pride ourselves on fostering a supportive and collaborative work environment for our nursing staff. With opportunities for professional development and training, we ensure that our team is equipped to provide exceptional care to our patients. Our commitment to work-life balance and a friendly atmosphere makes us an excellent employer for those seeking meaningful and rewarding employment in healthcare.
Contact Details:
myCheck Health Medical and Skin Clinic Recruitment Team
