At a Glance
- Tasks: Connect service delivery and technical requests while ensuring top-notch customer experiences.
- Company: Join mycar, a leading disruptor in the automotive service industry.
- Benefits: Enjoy competitive perks, professional development, and wellness programs.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a passionate team driving innovation and sustainability in automotive care.
- Qualifications: Certificate 3 in Light Vehicle Automotive and strong customer service skills required.
The predicted salary is between 47250 - 57750 $ per year.
At mycar, we’re proud industry disruptors, driving innovation and sustainability.
We’re one of the largest employers in the automotive service and repair industry, with over 1500 team members and over 270 company-owned stores.
Through our national footprint, our teams service local communities with passion and excitement, ensuring care beyond the car.
At our core, we are a people-first organisation.
We invest in our team through continual training and exposure to the latest industry technology including the transition to EV, driving safety, performance, and growth.
Our vision is simple – to be a team of auto experts famous for customer care.
Our team embodies our values of clarity, agility, commitment, quality, and care, ensuring they are the foundation of everything that we do.
Ready to join the automotive industry leaders? Drive your career with mycar!
Position Overview
As one of our Technical Service Advisors at mycar South Morang, you will play a crucial role in driving and connecting service delivery and technical requests.
You will help support the workshop function from a technical perspective and build long lasting relationships with our customers by providing a high-quality, cost effective service leaving them with a unforgettable mycar experience.
- Success Profile
- Must hold a certificate 3 in Light Vehicle Automotive
- 2+ years’ experience working as a Technical Service Advisor
- Strong customer service with a focus to maintaining good relationships
- Excellent mechanical & tyre knowledge across a range of vehicles and brands
- A sound understanding of the workflow management of an automotive workshop
- Exceptional communication skills both verbal and written
- Ability to work effectively within a close-knit team environment
- Strong computer skills including Microsoft Suite of programs
At mycar, we’re proud industry disruptors, driving innovation and sustainability.
We’re one of the largest employers in the automotive service and repair industry, with over 1500 team members and over 270 company-owned stores.
Through our national footprint, our teams service local communities with passion and excitement, ensuring care beyond the car.
At our core, we are a people-first organisation.
We invest in our team through continual training and exposure to the latest industry technology including the transition to EV, driving safety, performance, and growth.
Our vision is simple – to be a team of auto experts famous for customer care.
Our team embodies our values of clarity, agility, commitment, quality, and care, ensuring they are the foundation of everything that we do.
Ready to join the automotive industry leaders? Drive your career with mycar!
Position Overview
As one of our Technical Service Advisors at mycar South Morang, you will play a crucial role in driving and connecting service delivery and technical requests.
You will help support the workshop function from a technical perspective and build long lasting relationships with our customers by providing a high-quality, cost effective service leaving them with a unforgettable mycar experience.
- Success Profile
- Must hold a certificate 3 in Light Vehicle Automotive
- 2+ years’ experience working as a Technical Service Advisor
- A valid Australian drivers licence
- Strong customer service with a focus to maintaining good relationships
- Excellent mechanical & tyre knowledge across a range of vehicles and brands
- A sound understanding of the workflow management of an automotive workshop
- Exceptional communication skills both verbal and written
- Ability to work effectively within a close-knit team environment
- Strong computer skills including Microsoft Suite of programs
- People First Perks
Through our commitment to our people-first culture, we offer our mycar team a range of competitive benefits designed to make their life that little bit easier!
Take advantage of not only a great culture, but revel in our professional development programs designed to help continue to build and grow your career, wellness programs, and a huge range of discounts on the services we provide.
Belonging at mycar
At mycar we value the diverse backgrounds, experiences and contributions that each person brings; what makes you unique, makes us better!
No two days are the same; we’re dynamic and full of passionate teams challenging new ideas through collaboration.
In order to grow one of the most recognised leaders in automotive, we need the most interesting and talented people. Are you one of them? If so, we want to talk to you!
If you require support with your application/reasonable adjustments for the interview process, we want to hear from you.
#J-18808-Ljbffr
Automotive Service Advisor in Melbourne employer: mycar
At mycar, we pride ourselves on being a people-first organisation that champions innovation and sustainability in the automotive industry. Located in Drummoyne, our vibrant work culture fosters collaboration and growth, offering extensive professional development programs and wellness initiatives to support our team members. Join us to not only advance your career as a Leading Hand Mechanic but also to be part of a passionate community dedicated to exceptional customer care and teamwork.
