My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.
The role will be full-time, on-site at our Sydney Olympic Park Head Office.
About My Guardian
My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.
The role will be full-time, on-site at our Sydney Olympic Park Head Office.
Your key responsibilities will include but are not limited to:
- Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
- Coordinate staff rostering and scheduling in full adherence to the SCHADS Award to ensure all shifts are effectively covered and services run smoothly.
- Triage and action a high volume of inbound calls and emails efficiently, serving as a primary point of contact for operational inquiries.
- Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
- Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
- Contribute to smooth office operations, including stakeholder communication, record management, and general administration.
The successful candidate must have:
- Able to work in a fast-paced environment.
- Excellent communication and listening skills
- Compassionate, patient, and caring nature
- High level of organisational skills
- Ability to work independently
- Competent using Google Docs and able to learn business systems quickly
- Sound computer skills in Office and Excel (or similar)
Why join us?
- Competitive salary package
- Career growth opportunities
- Onsite gym
- Supportive and positive office culture
- Weekly Friday afternoon drinks and nibbles at Head Office
- Healthy snacks and refreshments
If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.
Please note that only shortlisted candidates will be contacted.
Service Coordinator employer: My Guardian
At My Guardian, we pride ourselves on being a leader in Aged and Disability home care, offering a supportive and collaborative work environment that fosters professional growth. As a Clinical Care Coordinator in 2745, NSW, you will enjoy diverse caseloads, opportunities for career advancement, and a commitment to quality care, all while being part of a dynamic team that values innovation and excellence. With benefits like free gym access and a focus on continuous improvement, My Guardian is the perfect place for those looking to make a meaningful impact in their community.
