At a Glance
- Tasks: Coordinate staff schedules and build strong relationships with clients for high-quality support.
- Company: Join My Guardian, a leading Aged and Disability Care service provider.
- Benefits: Enjoy a competitive salary, career growth, onsite gym, and weekly social events.
- Other info: Fast-paced role with opportunities for personal and professional development.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills, compassion, and ability to work independently.
The predicted salary is between 19.8 - 24.2 $ per hour.
My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.
The Service Coordinator is a front-line position acting as a representative of My Guardian providing the services offered by the company. The role will be full-time, on-site at our Sydney Olympic Park Head Office.
Your key responsibilities will include but are not limited to:
- Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
- Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
- Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
- Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
- Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
- Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
- Contribute to smooth office operations, including stakeholder communication, record management, and general administration.
The successful candidate must have:
- Ability to work independently
- Excellent communication and listening skills
- Compassionate, patient, and caring nature
- High level of organisational skills
- Competent using Google Docs and able to learn business systems quickly
- Sound computer skills in Office and Excel (or similar)
- Able to work in a fast-paced environment.
Why join us?
- Competitive salary package
- Career growth opportunities
- Onsite gym
- Supportive and positive office culture
- Weekly Friday afternoon drinks and nibbles at Head Office
- Healthy snacks and refreshments
Please note that only shortlisted candidates will be contacted.
Service Coordinator in Sydney employer: My Guardian Group
My Guardian is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on delivering compassionate care, we offer flexible working arrangements, opportunities for career advancement, and a supportive team environment in Sydney, where your contributions are valued and impactful. Join us to make a meaningful difference in the lives of Aged Care and NDIS participants while enjoying benefits like free gym access and competitive pay.
