At a Glance
- Tasks: Drive growth in aged care by building relationships and generating new business opportunities.
- Company: Join My Guardian, a leading provider of compassionate aged and disability care.
- Benefits: Enjoy a competitive salary and a supportive, positive work culture.
- Other info: Fast-paced environment with opportunities for professional growth and travel.
- Why this job: Make a meaningful impact in the community while achieving growth targets.
- Qualifications: Experience in business development, strong communication, and relationship-building skills required.
The predicted salary is between 72000 - 88000 $ per year.
- Business Development Manager - Aged Care and NDIS
- About My Guardian
My Guardian is a leading Aged and Disability Care provider delivering compassionate, high-quality, person-centred care across Australia.
As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.
As a Business Development Manager, you will play a key role in driving the growth and expansion of My Guardian across the SA market.
This is a highly relationship-focused role where you will be responsible for building strong referral networks, generating new business opportunities, and increasing brand awareness within the Aged Care sector.
This role is ideal for someone who thrives in a fast-paced environment, enjoys networking and relationship building, and is motivated by achieving growth targets while making a meaningful difference in the community.
About the role
- Business Development & Client Acquisition
- Build and maintain strong relationships with prospective and existing clients, their families, and key external stakeholders.
- Actively promote My Guardian’s services, brand, and values through professional engagement, networking, and community outreach.
- Identify and pursue new business opportunities across referral networks, partnerships, events, and community channels.
- Conduct initial consultations with prospective clients to understand their service needs and successfully convert leads into active clients.
- Meet and exceed onboarding KPIs through proactive lead generation and efficient conversion strategies.
- Collaborate on the development and implementation of innovative marketing and referral initiatives.
- Maintain a strong local presence by liaising with hospitals, GPs, allied health providers, and community groups to drive awareness and referrals.
- Client Onboarding & Service Coordination
- Oversee the client onboarding process, ensuring a seamless transition from enquiry to active service.
- Guide clients and families through available service options, funding pathways, and expectations.
- Coordinate with internal rostering and operations teams to ensure timely and accurate scheduling of services aligned with client preferences.
- Provide clear documentation and handover to operational teams post-onboarding.
- Ensure new clients receive a high-quality onboarding experience that fosters long-term engagement.
- Client Relationship Management
- Act as the primary contact during onboarding and early service delivery phases.
- Monitor early-stage client satisfaction and proactively manage concerns or feedback to ensure a positive experience.
- Foster trust and rapport with clients and their families through consistent communication and professional service delivery.
- Support retention strategies by ensuring client expectations are met and exceeded during the initial engagement period.
Skills & Experience
- Experience in a business development or intake-focused role, ideally within aged care or disability services.
- Strong understanding of Home Care Packages, NDIS, and Aged Care Quality Standards.
- High-level communication, negotiation, and relationship-building skills.
- Demonstrated initiative, sound judgment, and ability to work autonomously.
- Experience using CRM or care management systems (desirable).
- Current driver’s licence and willingness to travel as needed.
- Competitive salary package
- Supportive and positive culture
- 29 September 2026
- Adelaide
- South Australia, Australia
- Full Time
- Healthcare & Medical
- Sales
- #J-18808-Ljbffr
Business Development Manager in Adelaide employer: My Guardian Group
My Guardian is an exceptional employer that prioritises compassionate care and community impact, making it a rewarding place to work as a Business Development Manager in the Aged Care and NDIS sector. With a supportive and positive culture, employees benefit from strong professional development opportunities and the chance to make a meaningful difference in the lives of individuals across South Australia. Join us to be part of a rapidly growing team dedicated to empowering clients to live independently and with dignity.
