My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.
My Guardian is seeking a dynamic, dedicated Residential Manager to lead and oversee the day-to-day operations of our allocated SIL properties and accommodation services.
The Opportunity
Reporting directly to the General Manager – Operations, you will lead a team of House Team Leaders, drive person-centred support delivery, manage operational budgets, and maintain gold-standard NDIS compliance across all sites.
If you thrive in high-impact leadership roles and are passionate about enhancing quality of life for individuals with disability, we want to hear from you!
Key Responsibilities
- Operational Leadership: Manage the day-to-day operations, safety, and effectiveness across allocated SIL sites.
- Team Supervision & Coaching: Lead and develop House Team Leaders through regular performance reviews, coaching, and workforce capability assessments.
- Person-Centred Care: Drive participant-centred support that honors choice, control, and personal goals while building strong relationships with families and guardians.
- Resource & Roster Management: Oversee complex rostering, workforce planning, agency usage, and property budgeting to ensure optimal staffing coverage and financial efficiency.
- Participant Activities: Program and facilitate enriching participant programs, including day and holiday programs.
- Safeguarding & Compliance: Uphold NDIS Practice Standards, manage incident reporting/escalations, oversee WHS risks, and lead site audit preparations.
- Stakeholder Engagement: Represent SIL services to prospective participants, families, allied health professionals, and regulatory auditors.
What We Are Looking For
- Qualifications: Tertiary qualification in Disability, Community Services, Human Services, Management, or substantial equivalent industry experience.
- Leadership Experience: Proven track record in managing SIL or complex disability accommodation services, with direct experience supervising team leaders or senior support workers.
- NDIS Expertise: Deep knowledge of the NDIS Practice Standards, Code of Conduct, active support, and safeguarding frameworks.
- Complex Care Management: Demonstrated experience supporting participants with complex support needs and behaviors of concern.
- Operational Skills: Skilled in roster management, budget oversight, incident investigations, risk mitigation, and continuous improvement.
- Essential Clearances & Requirements: NDIS Worker Screening Clearance, Australian Driver’s Licence, and an unrestricted right to work in Australia
Why Join My Guardian?
- Be a key decision-maker in a fast‑growing, values‑driven care organisation.
- Opportunity to empower participants to achieve genuine independence and dignity.
- Collaborative and supportive executive leadership environment.
Please note that only shortlisted candidates will be contacted.
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Residential Manager in Sydney employer: My Guardian - Aged & Disability Care
My Guardian is an exceptional employer, offering a supportive and positive office culture that prioritises employee well-being and growth. Located at the vibrant Sydney Olympic Park, we provide a competitive salary package along with unique perks such as an onsite gym and weekly social gatherings, fostering strong team relationships. Join us to make a meaningful impact in the lives of individuals while enjoying a fulfilling career in aged and disability care.
Contact Details:
My Guardian - Aged & Disability Care Recruitment Team
