Museum of Applied Arts & Sciences – Parramatta NSW
Senior Visitor Host – Powerhouse Parramatta
Join the team that will bring Powerhouse Parramatta to life.
About the Role
We are looking for energetic, friendly and experienced people to become Senior Hosts at Powerhouse Parramatta.
As a Senior Host, you will help lead front-of-house operations and bring a warm and welcoming experience to life for every visitor, supporting Hosts engage with guests in a warm and attentive way. You will assist with shift coordination, act as a first point of contact for guest and operational matters, help coordinate guest flow during exhibitions and events, and support the coaching and onboarding of Hosts to keep service standards consistent across the site. This is a fast-paced, social and hands-on role where every day is different, and where your experience will help shape the visitor experience for the whole team.
About You
You are someone who genuinely enjoys connecting with people, building positive relationships, and bringing out the best in others. You are confident stepping into a support and coordination role, guiding Hosts, helping resolve guest issues, and knowing when to bring in extra support. You thrive in busy, public environments, adapting easily to changing situations while remaining calm and reliable under pressure. Passionate about inclusion and accessibility, you believe everyone should feel welcome, valued, and able to participate fully. Experience leading or coordinating a team in a hospitality, retail, or events environment is helpful , but what matters most is your warmth, reliability, and genuine interest in helping others.
Diverse Voices and Experiences
At Powerhouse, our team reflects the communities we welcome every day. We encourage applications from:
People from culturally and linguistically diverse backgrounds
LGBTQIA+
Peopleof all abilities
People returning to work or changing careers
About Powerhouse Parramatta
Powerhouse Parramatta is Western Sydney's first state cultural institutions and one of the world's most significant new museum projects. Opening in late 2026 with an anticipated annual visitation of over 2million, the Powerhouse will open with 5 international exhibitions that reflect the ambition of the museum across the applied arts and sciences, culture, industry and innovation. The program has been developed in collaboration with the communities of Western Sydney, and local and international collaborators.
Role Description
Candidate Guide
This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBT+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds and veterans.
Senior Visitor Host in Parramatta employer: Museum of Applied Arts & Sciences
The Museum of Applied Arts & Sciences at Powerhouse Ultimo is an exceptional employer, offering a vibrant work culture that values creativity and collaboration. Employees benefit from professional growth opportunities through engaging projects and partnerships with research teams, all while contributing to the preservation of cultural heritage in a dynamic environment. With a commitment to excellence and accessibility, this role provides a meaningful chance to make a lasting impact in the field of archiving.
Contact Details:
Museum of Applied Arts & Sciences Recruitment Team
