Muscle Mat is seeking a friendly Customer Service Agent to join a small, supportive team in Brisbane. You’ll respond to customer inquiries via email, live chat and social media, and maintain customer records in Gorgias.
You will process orders, returns and exchanges in Shopify, and collaborate with the team to meet service targets and improve processes. Experience with Gorgias or similar CRM is highly regarded; Shopify experience is a plus.
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E-commerce Support Specialist — Travel & Impact in Brisbane employer: Muscle Mat
At Muscle Mat, we pride ourselves on being an excellent employer by fostering a dynamic and collaborative work culture that encourages creativity and innovation. Our hybrid work options provide flexibility, while our commitment to employee growth ensures that you can expand your skills and take ownership of exciting projects in the fast-paced ecommerce landscape. Join us to be part of a team that values your contributions and supports your professional journey.
