Full-Time Office Administrator & Customer Service Coordinator
We're a well-established, family-owned business looking for an enthusiastic Office Administrator & Customer Service Coordinator to become a valued member of our team.
If you're someone who enjoys helping customers, keeping things organised and being part of a supportive workplace, we'd love to hear from you.
As a family-owned business, we pride ourselves on providing excellent customer service and maintaining a friendly, team-focused workplace. Every member of our team plays an important role in our success, and we're looking for someone who enjoys contributing wherever needed.
This is a varied position where you'll play an important part in the day-to-day running of the business. Your primary focus will be office administration and customer service, while also providing support to our sales and warehouse teams as required.
Key Responsibilities
- General office administration and reception duties
- Providing exceptional customer service via phone, email and in person
- Preparing customer quotations and processing sales orders
- Answering customer enquiries and providing sales support
- Assisting with stock control, picking, packing and dispatch
- Coordinating freight and deliveries
- Maintaining accurate records and documentation
- Providing general support across the business as required
About You
- Excellent organisational and time management skills
- Strong computer skills and confidence learning new systems
- Excellent communication and customer service skills
- A positive attitude with a strong work ethic
- High attention to detail and accuracy
- The ability to prioritise and multitask in a busy environment
- The ability to work independently as well as part of a team
- A willingness to learn and assist wherever needed
- Previous experience in administration, customer service, sales support or warehouse operations (preferred but not essential)
What We Offer
- Monday to Friday hours – no weekend work
- Early finish every Friday
- A friendly, supportive and close-knit team environment
- On-the-job training and ongoing support
- Opportunity to grow and develop within the business
- Stable employment with an established family-owned company
Why Join Us?
We're a family-owned business that values reliability, teamwork and great customer service. We believe in creating a positive workplace where everyone's contribution is valued and recognised.
If you're looking for a long-term opportunity with a supportive team and a role where you can make a real difference to the day-to-day success of the business, we'd love to hear from you.
