At a Glance
- Tasks: Lead a dedicated team to enhance the lives of individuals with disabilities.
- Company: Join Multicap, a leader in disability support services.
- Benefits: Enjoy competitive salary, bonuses, and exclusive discounts.
- Other info: Be part of a passionate team committed to positive change.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in complex health and behaviours, plus relevant qualifications.
The predicted salary is between 15900 - 15900 $ per year.
Our Critical Supports Team is the heartbeat of Multicap's Sole Purpose – enhancing the quality of life for people with disabilities and their families. We deliver a specialist solution designed to provide high intensity crisis intervention, discharge, transition, and stabilisation supports to individuals with complex support needs and disabilities, in the aim of developing evidence‑base service responses that can be replicated and delivered safely and sustainably.
We are currently seeking an experienced permanent, full-time Service Manager to support our valued customers in our Critical Support Services based at Eight Mile Plains. You will be leading your team by actively supporting and creating an environment that values alignment to contemporary disability support practices, effective person‑centred approaches to complex needs and behaviours of concern and collaborating with dedicated teams with external services.
We provide comprehensive services tailored to all ages, abilities, and needs. Our team works efficiently with all stakeholders to ensure our customers are equipped and ready to transition into their new chapter. By joining our team, you'll become part of a group of highly experienced and dedicated cohort who are committed to enhancing the quality of life for our customers while concurrently navigating the intricate terrain of complex requirements and behavioural challenges.
Responsibilities:
- Lead daily operations, team performance, and service planning across complex SIL, In‑Home, Clinical, and Community settings.
- Support complex needs and implement Positive Behaviour Support Plans and Restrictive Practice framework in line with legislation.
- Build strong stakeholder relationships and drive service improvements with subject matter experts to find a solution‑focused person‑centred approach.
- Promote growth through flexible, customer‑focused solutions and effective referrals.
Benefits:
- Take advantage of opportunities for ongoing professional growth and career advancement.
- Up to $15,900 per annum + $2,650 meals and entertainment + other salary packaging options.
- Earn bonuses for introducing great people to our team.
- Enjoy exclusive discounts at hundreds of retailers to save on everyday purchases.
Requirements:
- Current Open Driver's Licence.
- Current Blue Card & NDIS Worker Screening Clearance.
- Extensive experience in Complex Health & Challenging Behaviours.
- Qualification in Human Services, Social Sciences or equivalent.
Join our team, we pride ourselves on the quality of our service and the genuine care we provide to everyone we support. Make the Move, Make an Impact, Make it Multicap.
Multicap acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples.
Service Manager in Brisbane employer: Multicap Limited
At Vertaview Group, we pride ourselves on being an exceptional employer that champions a collaborative and inclusive work culture. As an Industrial Relations Manager in Eight Mile Plains, you'll have the unique opportunity to shape workplace relations strategies that genuinely impact people's lives while enjoying benefits like tax-free salary packaging, flexible working arrangements, and exclusive employee discounts. Join us to lead meaningful change in a values-driven organisation dedicated to social impact and employee growth.
