Duty Manager
Posted: 13/08/2026
Closing Date: 30/10/2026
Job Type: Permanent - Full Time
Location: Gold Coast
Job Category: Hospitality & Leisure
THE OPPORTUNITY
We're looking for an experienced Duty Manager to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands-on role supporting the Venue Manager in overseeing daily operations, gaming, compliance, and customer service. We are happy to consider Permanent expressions of interest as well as casual expressions.
Your Responsibilities Will Include
- Running the day-to-day shift operations of the venue with a focus on bar, dining, and gaming
- Leading, motivating, and developing the team to deliver great customer experiences
- Handling guest feedback quickly and professionally
- Contributing to budget achievement through revenue generation and cost management
- Ensuring compliance with all OLGR liquor and gaming regulations and venue policies
To Be Successful In This Role, You'll Have
- Current RMLV, RSA, RSG and Approved Managers Licence
- 5+ years' experience in a similar role, including gaming
- Strong customer service experience and a love of hospitality
- Availability to work flexible hours including evenings, weekends and holiday periods
THE COVE TAVERN
The Cove Tavern is a vibrant, much-loved venue in the heart of Sanctuary Cove Village, offering great food, refreshing drinks, and a relaxed atmosphere. With indoor and alfresco dining, gaming, and regular entertainment, it's a favourite for locals and visitors alike. Adjoining the tavern is Corkers Cellars, a fine wine merchant with an extensive range of beer, spirits, and wine. To find out more, visit https://www.sanctuarycovetavern.com/.
Why join us?
- Supportive and friendly culture
- Complimentary meals on shift
- Birthday Leave
- Discounts through our Mulpha Benefits program
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Duty Manager employer: Mulpha International Bhd Company No: 197401002704 (19764-T)
The Signal Group is an exceptional employer located on the beautiful Gold Coast, offering a vibrant work culture that values teamwork and innovation. Employees enjoy a range of benefits including hotel and dining discounts, birthday leave, and access to a comprehensive wellbeing hub, all while having opportunities for career progression through the Mulpha Academy. With a focus on employee growth and a supportive environment, working here means being part of a dedicated team committed to excellence in delivering high-quality branded products.
Contact Details:
Mulpha International Bhd Company No: 197401002704 (19764-T) Recruitment Team
