At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences at the Cove Tavern.
- Company: The Cove Tavern, a vibrant venue in Sanctuary Cove Village.
- Benefits: Complimentary meals, discounts, and a supportive work culture.
- Other info: Flexible hours with opportunities for growth in a fun environment.
- Why this job: Join a lively atmosphere and make a real impact on guest experiences.
- Qualifications: 5+ years in hospitality, strong customer service skills, and relevant licenses.
The predicted salary is between 49500 - 60500 $ per year.
We’re looking for an experienced Duty Manager to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands‑on role supporting the Venue Manager in overseeing daily operations, gaming, compliance, and customer service. We are happy to consider Permanent expressions of interest as well as casual expressions.
Your responsibilities will include:
- Running the day‑to‑day shift operations of the venue with a focus on bar, dining, and gaming
- Leading, motivating, and developing the team to deliver great customer experiences
- Handling guest feedback quickly and professionally
- Contributing to budget achievement through revenue generation and cost management
- Ensuring compliance with all OLGR liquor and gaming regulations and venue policies
To be successful in this role, you’ll have:
- Current RMLV, RSA, RSG and Approved Managers Licence
- 5+ years’ experience in a similar role, including gaming
- Strong customer service experience and a love of hospitality
- Availability to work flexible hours including evenings, weekends and holiday periods
The Cove Tavern is a vibrant, much‑loved venue in the heart of Sanctuary Cove Village, offering great food, refreshing drinks, and a relaxed atmosphere. With indoor and alfresco dining, gaming, and regular entertainment, it’s a favourite for locals and visitors alike. Adjoining the tavern is Corkers Cellars, a fine wine merchant with an extensive range of beer, spirits, and wine.
Supportive and friendly culture
Complimentary meals on shift
Discounts through our Mulpha Benefits program
Duty Manager employer: Mulpha Australia Limited
The Cove Tavern is an exceptional employer, offering a supportive and friendly work culture that prioritises employee growth and development. Located in the vibrant Sanctuary Cove Village, team members enjoy complimentary meals during shifts and exclusive discounts through our Mulpha Benefits program, making it a rewarding place to work for those passionate about hospitality and customer service.
