Department Supervisor - Visual Merchandising in Melbourne

Founded in Japan in 1980 and established in Australia in 2013, MUJI is a global brand with more than 1400 stores worldwide dedicated to quality and environmental sustainability. We focus on contributing to a simple, pleasant life and society by creating products that can be used universally by customers who value simplicity and beauty. This commitment defines our path forward, and we invite you to join us as we work together toward a more sustainable and thoughtful future. Our foundation is built on four core values: kindness, innovation, simplicity and sustainability.

In the spirit of Kaizen, we foster a culture of continuous improvement, where we consistently refine our processes and empower our people to grow with the business. To support this, we offer:

• Competitive Pay: Attractive and competitive pay that consistently matches or exceeds market rates.
• Attractive Performance-Based Rewards: Annual performance incentives program where eligible employees can earn a discretionary bonus of up to 15%.
• Exclusive Staff and Family Discounts: Access employee and family discounts on our product range.
• Flexible Hybrid Work Options: For eligible roles, a hybrid work environment with 2 days to work from home each week.
• Career Progression Opportunities: Clear career pathways and progression opportunities for team members.
• Ongoing Learning and Development: Empowering our people to seek out learning opportunities.
• Wellbeing Support: Employee Assistance Program (EAP) offering 24/7 access to free and confidential counselling and support.

We are seeking a dedicated and experienced Department Supervisor who will specialise in visual merchandising within our Emporium store team. As a Department Supervisor – Visual Merchandising, you will play a crucial role in curating calm, functional and aesthetically pleasing store spaces that reflect MUJI’s philosophy of simplicity, quality and sustainability.

Your main responsibilities include, but are not limited to:

• Collaborating with key stakeholders to implement store layout, promotions and seasonal changes.
• Consistently upholding visual merchandising standards to the highest degree of accuracy.
• Contributing to an exceptional brand experience by coaching team members and offering ongoing support.
• Proactively identifying inventory concerns that may hinder upcoming visual merchandising plans.
• Contributing to creating a positive working environment through effective communication and teamwork.
• Efficiently utilising our point-of-sale system to process sales transactions accurately.
• Ensuring compliance with company policies, procedures and health & safety regulations.

This is an exciting time to join our growing company, as we further expand our presence in Australia. Teamwork, collaboration, and a continuous improvement mindset are at the forefront of our core value.

Desired Skills and Experience:

• Experience in executing visual merchandising strategies to deliver an exceptional brand experience.
• Experience in a supervisory or leadership role within a fast-paced retail environment.
• Leadership experience with an ability to effectively coach and support team members.
• Strong communication skills with the ability to effectively interact with diverse customers and motivate team members.
• Excellent time management and organisational skills, with the ability to manage high volumes of stock.
• Ability to work effectively within a team while also being able to independently manage tasks.
• A positive and proactive attitude with a willingness to learn about our products and share knowledge with customers.
• Flexibility to work a variety of shifts including deliveries (7am), late night trade (10pm), weekends and public holidays.