A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
Overview
As a Receptionist / Facilities Management Officer you will be responsible for providing administrative support to a number of teams within the business and ensuring the smooth running of the Front of House function.
Key Accountabilities and Main Responsibilities
- Deliver excellent customer service to colleagues/teams, clients and suppliers and ensure high standards of service deliverance are maintained.
- Dealing with all enquiries and resolving any problems over the phone or in person.
- Maintain security by following procedures; monitoring logbook; issuing visitor badges.
- Maintain safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs.
- Organising meeting room calendars and the hospitality requirements for management meetings and presentations
- Assisting with H&S processes including First Aider and Fire Warden responsibilities (training will be provided)
- Building Management
- Manage all tenancy issues for all MUFG Pension & Market Services sites.
- Liaise with building management and external service providers.
- Co-ordinate all building maintenance services including air conditioning, electrical/cabling, cleaning, plants, security
- Office Accommodation
- Maintain staff location list
- Assist with internal relocations
- Office Facilities
- Manage office facilities by providing recommendations and organising purchase/lease/maintenance of office furniture and equipment, courier services, cabcharge, etc.
- Financial Management
- Assist in controlling & monitoring expenditure for all MUFG Pension & Market Services cost centres.
- Arranging payment of invoices for products & services and ensuring appropriate cost centre allocation for all costs.
- Purchasing
- Enhance mutually beneficial relationships with all suppliers and identify significant cost savings on purchasing and other services.
- Arrange purchase of stationery, office furniture & equipment, IT equipment & accessories.
- Reception Duties
- Answer and redirect all incoming calls via the Integrated Attendant Console (IAC).
- Assist with the following tasks as required:
- Co-ordinate & book couriers for MUFG Pension & Market Services Staff
- Co-ordinate and maintain the MS Outlook calender of the meeting room bookings
- Maintain cabcharge register
- Assist with meeting room bookings
Experience & Personal Attributes
- General reception and administrative experience
- Customer Services Oriented
- Excellent and up to date working knowledge of MS Office, Outlook, Excel and PowerPoint.
- Good interpersonal skills
- High degree of accuracy and attention to detail
- Well organised and a good planner
- Good written and oral communication skills
- Good upward management skills
- Ability to manage own workload
- Able to use own initiative and the ability to work through issues and problems
- A dedicated team player
- Willingness to build relationships and to influence positively at all levels
Contact Details:
MUFG Pension & Market Services Recruitment Team
