Due to continued growth, MTA Travel are seeking a Junior Operations Support Administrator. This role will include assisting our MTA Travel Advisors with operational and administration support at our Gold Coast office.
The main responsibilities for this role include:
- Managing incoming phone calls and directing to the appropriate area
- Monitor and distribute incoming emails
- Administrative duties including data entry using the company and Microsoft Office systems
- Reconciliation of supplier payments/statements
- Office duties including mail distribution, supply ordering/purchasing and general office organisation
- Resolve advisor queries regarding system and process issues
- Assist with advisor payment enquiries
- Greeting visitors into the office and assisting as required
- Liaising with our MTA Travel Advisors on a daily basis, both written and verbally
- Ensuring high customer service standards
Applicants must have:
- Exceptional organisational skills and attention to detail
- Strong customer service skills and an excellent phone manner
- Ability to work under pressure in a fast paced environment
Junior Operations Support Administrator in Gold Coast employer: MTA Travel
MTA is an exceptional employer for those passionate about the travel industry, offering a supportive and collaborative work culture at our Gold Coast Head Office. With a focus on employee growth through comprehensive training programs and ongoing coaching, we empower our team to make a meaningful impact in the lives of independent travel advisors. Enjoy a flexible working environment that values work-life balance and fosters genuine connections within a close-knit team dedicated to success.
