MSS Security is looking for a Rostering Coordinator (also known as Service Delivery Coordinators at MSS) where you will support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, as well as provide excellent customer service to all stakeholders. Please note that this is a Day time opportunity with rostered shifts as below, with work across weekdays and weekends.
Training Week - 8am- 4pm
Week 1 - 05:30am to 1.30pm OR 6am to 2pm (based on portfolio)
Week 2 - 10am to 6pm
What does the role involve?
- Work as part of a team
- Proven ability to cope under pressure
- Think on your feet
- Good knowledge and use of Microsoft applications
- Desirable - Background in administration/Call Centre/Rostering or similar.
About you
You are task driven and a self-motivated professional who is comfortable to handle service delivery under pressure and within time constraints.
We need
- Demonstrated experience in rostering, administration, or contact centre
- Highly developed communication and interpersonal skills
- Professional phone manner
- Full Australian Working Rights
- Willing to undergo a National Police Check
- Willing to work from our Parramatta office for the first few weeks for training
- Australian citizens as some of our clients are government clients
Rostering Coordinators - Day Shifts in Sydney employer: MSS Security
MSS Security is an exceptional employer, offering a supportive work culture that prioritises teamwork, respect, and integrity. With long-term career paths and a competitive annual package of 105k, employees benefit from stability and opportunities for professional growth, all while working in the vibrant mining community of Mount Isa. The company also values diversity and inclusivity, making it a rewarding place for individuals seeking meaningful employment.
