At a Glance
- Tasks: Monitor CCTV, manage incidents, and coordinate security responses in a dynamic control room.
- Company: Join MSS Security, a leading Australian security company with a strong team culture.
- Benefits: $30.23 p/h plus super, ongoing training, and a supportive work environment.
- Other info: Diverse workplace committed to equal opportunities and professional growth.
- Why this job: Be part of a crucial team protecting high-profile sites while developing your skills.
- Qualifications: Experience in control room operations and rapid response required; must hold relevant licenses.
The predicted salary is between 62800 - 63400 $ per year.
About the Company
As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.
As one of Australia’s leading security companies with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.
About the Role
We are seeking an experienced Full-Time Control Room Officer to join our security team servicing a major industrial site in the Port Kembla region. The primary focus of this role is Control Room Operations, including CCTV and alarm monitoring, incident management, access control, communications, and coordinating security responses. Previous Rapid Response experience is required, as the role will also involve responding to alarms, incidents, and security matters across the site when required.
Key Responsibilities
- Monitor CCTV, alarms, access control, and security systems
- Manage and coordinate responses to incidents and emergencies
- Communicate with security officers, site personnel, and emergency services
- Maintain accurate incident logs and reports
- Conduct Rapid Response Patrols and attend incidents when required
- Perform access control, patrols, and security inspections
- Provide professional customer service and stakeholder engagement
What We Offer
- $30.23 p/h + super + shift loading
- Ongoing training and development
- Supportive team environment
- High-profile industrial site
To be successful, you will have:
- Previous Control Room Security experience
- Demonstrated Rapid Response experience
- Current NSW Security Licence
- Current First Aid Certificate
- Current Full Driver Licence
- Strong computer, CCTV, and reporting skills
- Excellent communication and decision‑making skills
- Ability to remain calm under pressure
- Professional presentation and strong work ethic
- Flexibility to work rotating days, nights, weekends, and public holidays
- Industrial or high‑security experience will be highly regarded.
Equal Opportunities
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Security Control Room Operator in Port Kembla employer: MSS Security Pty Ltd
MSS Security Pty Ltd is an exceptional employer that values collaboration and professional growth within its NSW Finance team. With a strong focus on employee development, you will have access to meaningful insights and reporting opportunities that directly impact the company's success, all while enjoying a supportive work culture that fosters strong relationships and teamwork.
