At a Glance
- Tasks: Manage Defence portfolio, ensuring exceptional service delivery and strong stakeholder relationships.
- Company: Join MSS Security, a leading Australian security company with a focus on teamwork and integrity.
- Benefits: Enjoy competitive salary, car allowance, onsite parking, and a supportive team culture.
- Other info: MSS values diversity and offers extensive development opportunities for all employees.
- Why this job: Make a real impact in a dynamic environment while developing your career in security.
- Qualifications: Experience in defence or complex regulatory environments; strong communication and people management skills.
The predicted salary is between 66150 - 80850 $ per year.
About the Company
As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued.
Our employees enjoy working with MSS because we:
- Have a high people and culture focus
- Offer extensive development and progression opportunities
- Provide stability and certainty in a role
- Work collaboratively together and are high achievement focused
- Know how to have fun whilst getting the job done
About the role
The position is primarily responsible for the Defence portfolio, in which you will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders.
Duties include but are not limited to:
- Workforce management to ensure service delivery complies with contract requirements
- Support for recruitment to ensure a pool of security-cleared personnel to underpin anticipated workforce demands and surge requirements
- Service delivery monitoring ensuring MSS Security meet quality (compliance and conformance) and performance requirements
- Resolution of service delivery non-performance, non-compliance, and non-conformance issues, including development of service delivery improvement and innovation initiatives
- Data collation and preparation of contract service delivery reports
- Support the Regional Manager with Contract Change Proposals
- Undertake procurement to support service delivery
- Collate site-specific Risk Registers and identify opportunities to reduce risk
- Contribute to the regional IMS implementation, business system improvements, the Business Improvement Plan, and the regional Business Continuity Plan.
Skills & experience
- Experience working within defence or other industries with a similarly complex regulatory framework
- Workforce management including rostering, labour planning and operational demand forecasting
- Strong communication skills with capacity for adaption according to audience
- Administrative competence including systems, correspondence, time management, document control and reporting
- People management skills including expectations, coaching / mentoring, performance management, disciplinary matters, succession planning and employee retention
- Experience drafting standard operating procedures and auditing against such systems
Qualifications
- Victoria Security Licence
- Must be an Australian citizen, eligible for AGSVA clearance / DCAC
- Cert IV or higher in Leadership, Management or equivalent discipline, or willingness to complete
MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity.
Business Managers employer: MSS Security Pty Ltd
MSS Security Pty Ltd is an exceptional employer that values collaboration and professional growth within its NSW Finance team. With a strong focus on employee development, you will have access to meaningful insights and reporting opportunities that directly impact the company's success, all while enjoying a supportive work culture that fosters strong relationships and teamwork.
