MedNext, part of the Medical Wizard group, is expanding its Sri Lankan operations and seeking a Technical & Product Support Analyst to support Australian clinics and hospitals. The role focuses on first and second-level support for our Patient Management System, guiding users through workflows and resolving issues with a strong customer-first mindset.
You will troubleshoot, train remotely, and collaborate with Engineering, DevOps, and Product teams.
Remote Healthcare IT Support & Product Analyst in Monash employer: MSL
Medical Wizard is an exceptional employer, offering a fully remote work environment that promotes flexibility and a family-oriented culture. With a strong focus on employee growth, mentorship, and access to the latest tools, team members are empowered to thrive in the fast-evolving healthcare technology landscape while contributing to meaningful improvements in healthcare operations across Australia.
