MSK Pain Group is a well-established, busy specialist practice in Glen Iris treating musculoskeletal and neuropathic pain. We're looking for a switched-on, organised administrator to join our friendly team 4 days a week on site.
About the Role:
You’ll be the link between our patients, doctors, hospitals and the wider team, providing administrative support and patient coordination in a fast-paced clinical setting.
Key Duties Include:
- Booking patient appointments and procedures
- Answering phones and responding to patient and referrer emails
- Welcoming patients and providing a warm, professional experience
- Liaising with patients, hospitals and clinical staff
- Processing referrals, procedural paperwork and patient documentation
- Preparing and submitting theatre lists
- Billing, procedural billing and following up outstanding accounts
- Managing daily practice administration
What You’ll Need:
- Confident computer skills and ability to work across software platforms
- Experience with Gentu or similar practice management software is a bonus, but not essential (full training provided)
- Strong communication and interpersonal skills, with a caring manner for patients
- Ability to prioritise and manage multiple tasks
- Attention to detail and a proactive attitude
- Discretion when handling confidential patient information
- Part-time flexibility: 4 days per week (30 hours)
- Some work-from-home days may be available
- Free on-site parking
- Work alongside a supportive and experienced team
- Extensive on-the-job training provided
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Medical Administrator in Melbourne employer: MSK Pain Group Pty LTD
At MSK Pain Group Pty LTD, we pride ourselves on fostering a supportive and collaborative work environment in Glen Iris. As a part-time Clinical Admin & Patient Concierge, you'll enjoy flexible working arrangements, opportunities for professional development, and the chance to make a meaningful impact on patient care. Join our friendly team and be part of a workplace that values your contributions and prioritises employee well-being.
