MSK Pain Group is a well-established, busy specialist practice in Glen Iris treating musculoskeletal and neuropathic pain. We're looking for a switched-on, organised administrator to join our friendly team 4 days a week on site.
About the Role:
You'll be the link between our patients, doctors, hospitals and the wider team, providing administrative support and patient coordination in a fast-paced clinical setting.
Key Duties Include:
Booking patient appointments and procedures
Answering phones and responding to patient and referrer emails
Welcoming patients and providing a warm, professional experience
Liaising with patients, hospitals and clinical staff
Processing referrals, procedural paperwork and patient documentation
Preparing and submitting theatre lists
Billing, procedural billing and following up outstanding accounts
Managing daily practice administration
What You’ll Need:
Confident computer skills and ability to work across software platforms
Experience with Gentu or similar practice management software is a bonus, but not essential (full training provided)
Strong communication and interpersonal skills, with a caring manner for patients
Ability to prioritise and manage multiple tasks
Attention to detail and a proactive attitude
Discretion when handling confidential patient information
Part-time flexibility: 4 days per week (30 hours)
Some work-from-home days may be available
Free on-site parking
Work alongside a supportive and experienced team
Extensive on-the-job training provided
If you're a capable, motivated person looking for a meaningful role in a specialist practice, we'd love to hear from you.
Please submit your resume and a brief cover letter via Seek today or email Lehia Pretty at *******@mskpain.com.au
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Clinical Admin & Patient Concierge (Part-Time) in Melbourne employer: MSK Pain Group Pty LTD
At MSK Pain Group Pty LTD, we pride ourselves on fostering a supportive and collaborative work environment in Glen Iris. As a part-time Clinical Admin & Patient Concierge, you'll enjoy flexible working arrangements, opportunities for professional development, and the chance to make a meaningful impact on patient care. Join our friendly team and be part of a workplace that values your contributions and prioritises employee well-being.
