NSW State Operations Manager in Sydney

MRL Global is one of Australia's fastest-growing global logistics providers, offering national transport, 3PL, and international freight forwarding services. We deliver smarter, faster, and more transparent logistics solutions with a nationwide network spanning all major capital cities.

We are seeking a skilled, motivated, and experienced NSW State Operations Manager to join our established company. The ideal candidate should show initiative and will be responsible for:

• Scheduling of Transport/Warehousing
• Leading daily operations, including driver allocations, order picking, packing, dispatching, and container unpack/packs
• Receiving orders and bookings, and planning and implementing transportation schedules
• Loading/Unloading of Trailers / Trucks (when and as required)
• Providing efficient customer service & follow-up
• Monitoring and implementing compliance to statutory, legislative, and licensing requirements including WH&S, Fatigue Management, and CoR
• Maintaining a focus on continuous improvement in all areas of operations
• Facilitating inbound/outbound of local & interstate freight overlooking the overall New South Wales Operations
• Coordinating with the team and internal departments to meet delivery requirements and expectations
• Completing regular run analyses and managing driver performance
• Driving operational change that will continuously improve service levels to customers on delivery of freight
• Managing the daily operational needs of linehaul sub-contractor providers
• Ensuring goods are stored and transported in conditions that will maintain their quality and safety
• Maintaining up-to-date records of supplier reconciliation of bills and run sheets
• Managing staff rostering and resource allocation
• Monitoring, managing, and controlling labour and driver costs
• Driving new business and operational growth within the state
• Conducting regular toolbox meetings and maintaining records
• Coordinating activities associated with the arrival, departure, loading, and unloading of trucks
• Ensuring compliance with occupational health and safety regulations along with Chain of Responsibility (CoR)
• Developing KPIs and daily strategies with team members and monitoring individual performance
• Leading, mentoring, and training staff to meet operational requirements
• Maintaining a hands-on approach
• Managing both your time and your resources

Your Schedule:

Working hours: 7am to 5pm (must be able to be flexible with hours)

Location: Eastern Creek NSW

Benefits we offer:

• A key leadership role at one of Australia's fastest-growing transport and logistics companies
• Backed by strong leadership, long-term vision, and ongoing national expansion
• Annual End of Year celebration recognising exceptional performance, commitment, and long-term loyalty
• A healthy and harmonious work environment where staff are encouraged to communicate openly with management, including an annual R U OK Event

Qualifications:

• Microsoft Office skills a must; experienced in Word, Excel
• Computer skills a must; Windows applications and scanning