NSW Operations Manager - Transport / Warehouse in Sydney

MRL Global is one of Australia's fastest-growing global logistics providers, offering national transport, 3PL, and international freight forwarding services. We deliver smarter, faster, and more transparent logistics solutions with a nationwide network spanning all major capital cities.

We are recognised for reliability, communication, safety, and operational excellence, committed to innovation, sustainability, and a customer-first mindset.

Responsibilities

• Scheduling of Transport/Warehousing
• Leading daily operations, including driver allocations, order picking, packing, dispatching, and container unpack/packs.
• Receiving orders and bookings, and planning and implementing transportation schedules.
• Loading/Unloading of Trailers / Trucks (when and as required).
• Providing efficient Customer service & follow up.
• Monitoring and implementing compliance to statutory, legislative and licensing requirements including WH&S, Fatigue Management and CoR.
• Maintaining a focus on continuous improvement in all areas of operations.
• Facilitating inbound/outbound of local & interstate freight overlooking the overall New South Wales Operations.
• Coordinate with the team and internal departments to meet delivery requirements and expectations.
• Complete regular run analyses and manage driver performance.
• Driving operational change that will continuously improve service levels to customers on delivery of freight.
• Manage the daily operational needs of linehaul sub-contractor providers.
• Ensuring goods are stored and transported in conditions that will maintain their quality and safety.
• Maintaining up to date records of supplier reconciliation of bills and run sheets.
• Manage staff rostering and resource allocation.
• Monitor, manage and control labour and driver costs.
• Drive new business and operational growth within the state.
• Conduct regular toolbox meetings and maintain records.
• Coordinating activities associated with the arrival, departure, loading and unloading of Trucks.
• Ensuring compliance with occupational health and safety regulations along with Chain of Responsibility (CoR).
• Develop KPIs and daily strategies with team members and monitor individual performance.
• Must have knowledge and oversee load planning, distribution and load management.
• Lead, mentor and train staff to meet operational requirements.
• Maintain a hands-on approach managing both your time and your resources.

Your Schedule

• Working hours: 7am to 5pm (must be able to be flexible with hours).
• Location: Eastern Creek NSW.

Benefits we offer:

• A key leadership role at one of Australia's fastest-growing transport and logistics companies.
• Backed by strong leadership, long-term vision, and ongoing national expansion.
• Annual End of Year celebration recognising exceptional performance, commitment, and long-term loyalty.
• A healthy and harmonious work environment where staff are encouraged to communicate openly with management, including an annual R U OK Event.

Qualifications

• Microsoft Office skills a must; experienced in Word, Excel.
• Computer skills a must; Windows applications and scanning.