At a Glance
- Tasks: Serve delicious coffee and create memorable experiences for customers in our café and showroom.
- Company: Join the well-loved Margaret River Chocolate Company in beautiful Swan Valley.
- Benefits: Enjoy a fun work environment, flexible hours, and the chance to meet people from all walks of life.
- Other info: Dynamic role with opportunities to learn and grow in a vibrant setting.
- Why this job: Be part of a team that values genuine hospitality and customer connections.
- Qualifications: Confident communication skills and a passion for great service; RSA preferred.
The predicted salary is between 49500 - 60500 $ per year.
We're looking for a confident, friendly Front of House team member to join our Swan Valley team. You'll split your time between our café and retail showroom, creating memorable experiences for the customers and tourists who visit us. If you hold an RSA, you'll also have the chance to work in our Providore cellar door.
Key responsibilities
- Make and serve quality coffee and café beverages as a skilled barista
- Serve food and beverages and keep the café running smoothly
- Welcome customers in our retail showroom, share product knowledge and recommend products
- Upsell with confidence and genuine enthusiasm, helping customers find something they'll love
- Deliver an outstanding customer experience to locals, tourists and gift buyers
- Keep the café and showroom clean, stocked and beautifully presented
- Support the wider team and work across areas of the venue as needed
About you
- Confident speaking with customers, with a natural talent for upselling and great service
- Warm, personable and happy to engage with visitors from all walks of life
- Reliable, presentable and a strong team player
- An RSA is highly regarded, as it will allow you to work in our Providore cellar door
About us
The Margaret River Chocolate Company and Margaret River Providore, part of the Coward & Black Vineyards group, are a well-loved destination in the Swan Valley. Our chocolate showroom, café and Providore cellar door welcome locals and visitors from around the world every day, and we pride ourselves on warm, genuine hospitality.
Customer Service Sales Assistant employer: MRCC Group Management Pty Ltd
MRCC Group Management Pty Ltd offers a vibrant work environment where team members can engage with customers in both café and retail settings. Employees have the opportunity to develop their barista skills and enhance customer service abilities while contributing to a warm, guest-focused atmosphere. The company values confident communication and upselling, making it an ideal place for those looking to grow in the hospitality industry.
Contact Details:
MRCC Group Management Pty Ltd Recruitment Team
