MPAU Technology is seeking an ITSM Leader to govern and continuously improve the organisation's IT Service Management framework in Australia. You will own ITIL-aligned processes, drive maturity, and chair governance forums to ensure risk is managed and services are optimised across Technology Services.
The role focuses on incident, problem, change, release, asset and CMDB governance, with a view to delivering actionable insights through dashboards and executive reporting.
Senior ITSM Leader: ITIL & ServiceNow Excellence in Melbourne employer: MPAU Technology
MPAU Technology is an exceptional employer that values innovation and employee development, particularly in the dynamic field of document control and information management. Located in vibrant South Melbourne, we offer a collaborative work culture that encourages creativity and professional growth, alongside access to cutting-edge technologies like Microsoft 365 and AI tools. Join us to be part of a forward-thinking team where your contributions will directly impact our operational excellence and efficiency.
