At a Glance
- Tasks: Lead daily operations at Halekulani Bowling Club and create memorable experiences for visitors.
- Company: Join Mounties Group, a member-owned organisation focused on community and wellbeing.
- Benefits: Enjoy onsite parking, uniforms, and limitless training opportunities.
- Other info: Flexible roster with opportunities for career growth and development.
- Why this job: Be part of a growing hospitality group and make a real impact in your community.
- Qualifications: Experience in a similar role with RSA and RCG certifications required.
The predicted salary is between 49500 - 60500 $ per year.
ABOUT US
Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members. Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health. We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.
THE ROLE
We are currently searching for an experienced and dedicated Venue Supervisor to support the team on a full-time basis at Halekulani Bowling Club located in Budgewoi, NSW! As a Venue Supervisor, you will be a customer focused professional that will be responsible for coordinating the daily operations throughout the venue to ensure memorable moments are created with all visitors. More specifically, some duties will include but are not limited to:
- Ensuring compliance with the Registered Clubs Act, Liquor Act, Food Act, RSA, RCG, HACCP and Gaming Regulations
- Liaise with relevant stakeholders as necessary to ensure smooth day-to-day operations
- Ensure continuous improvement of our service delivery
- Attend and manage customer complaints and issues
- Supervision of employees including training and development as well as oversee and manage employee performance
- Assist with compliance requirements by accurately updating reports in Risk Manager
ABOUT YOU
Previous experience in a similar role
Hold a current RSA, RCG and Advanced RCG Competency Card
A solid understanding of gaming operations, food and beverage outlets and ability to work within and supervise these departments
Ability to build a coherent team and provide a high level of customer service
Willingness to build long-term relationship with customers
Ability to work both independently and in a team environment
Possess a “hands on” approach and an impressive eye for detail
Excellent practical knowledge of WH&S principals
Impeccable grooming and presentation
Exceptional oral and verbal communication skills
Availability to work a flexible roster that includes days, nights and weekends
OUR BENEFITS
Onsite parking
Uniforms provided
Limitless training opportunities
Join Australia’s growing leading hospitality group
Venue Supervisor employer: Mounties Group
Mounties Group is an exceptional employer that prioritises family values, community impact, and employee growth. Located in Mount Pritchard, NSW, we offer a supportive and inclusive work environment with access to ongoing learning opportunities, discounted fitness memberships, and a strong focus on collaboration and innovation. Join us to make a meaningful difference in the lives of our members while enjoying the benefits of being part of a rapidly growing organisation recognised as Employer of Choice.
