Mounties Care Home in Mount Pritchard, NSW is seeking a dedicated Client Intake Consultant to be the first point of contact for people enquiring about our home care services. You will respond to inquiries, meet clients at home or in the office, assess needs and funding, guide clients through My Aged Care and handover to Care Managers, and maintain CRM records.
The role requires 2+ years in intake or customer service, empathy for older people, strong organisation, and relevant checks; onsite
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Client Intake Specialist β Aged Care & Care Coordination in Sydney employer: Mounties Group
Mounties Group is an exceptional employer that prioritises family values, community impact, and employee growth. Located in Mount Pritchard, NSW, we offer a supportive and inclusive work environment with access to ongoing learning opportunities, discounted fitness memberships, and a strong focus on collaboration and innovation. Join us to make a meaningful difference in the lives of our members while enjoying the benefits of being part of a rapidly growing organisation recognised as Employer of Choice.