MND Equipment Service Officer

MND Equipment Service Officer

Full-Time On-site
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Motor Neurone Disease Association of Victoria – Ringwood VIC

Are you an experienced administrator with a passion for helping others and delivering excellent customer service? Join our fabulous Equipment Service team at MND Victoria and make a meaningful difference every day.

Our Equipment Service provides essential aids - like wheelchairs and electric beds - on loan to people living with motor neurone disease (MND). We're seeking a positive, proactive team player to support this vital service.

As an Equipment Service Officer, you'll work within a dedicated team of six to coordinate the smooth delivery, collection, and tracking of equipment, ensuring it reaches those who need it safely and promptly.

Key responsibilities include:

Processing equipment requests and returns via our CRM (currently Salesforce)

Liaising with clients, families, and allied health professionals

Scheduling and coordinating equipment movements

Cleaning and preparing equipment for dispatch

Supporting general office operations

To be successful, you'll bring:

A qualification in business administration (or equivalent experience)

Excellent customer service and communication skills

A \"can-do\" attitude and strong team ethic

Great computer skills and attention to detail

Willingness to learn about disability aids and assistive equipment

A passion for working in a not-for-profit community-focused organisation

Be part of a supportive, vibrant team

Work that matters—helping people live better with MND

Salary packaging to boost your take-home pay

Generous salary range and permanent full-time stability

Full-time | Permanent
Salary: $80,000– $85,795 + super + salary packaging

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Contact Details:

Motor Neurone Disease Association of Victoria Recruitment Team