Physiotherapy Receptionist – Casual / Part-Time
Motion Health is seeking a friendly, organised and enthusiastic Casual / Part-Time Physiotherapy Receptionist to join our welcoming team in Toorak. We are looking for someone who enjoys working with people, takes pride in delivering exceptional patient care and thrives in a supportive, team-oriented environment.
The position offers approximately 2–4 shifts per week, with the potential for additional hours as required.
About us
Motion Health is an established physiotherapy clinic in the heart of Toorak. We are passionate about helping patients move well and live well through personalised, high-quality care. Our services include physiotherapy and sports injury rehabilitation, Clinical Pilates and exercise rehabilitation, remedial and sports massage, women's physiotherapy, GLA:D osteoarthritis exercise programs, and home visit physiotherapy.
Our values — Commitment, Quality, Service, Integrity, Results Focused and Fun — guide how we care for patients and work together as a team.
About the role
As one of the first points of contact for our patients, you will help create a welcoming and positive clinic experience.
Key responsibilities
Welcoming patients and providing friendly, professional customer service
Managing telephone calls, emails and patient enquiries
Scheduling physiotherapy appointments and Clinical Pilates classes
Processing payments, private health insurance and Medicare claims
Maintaining accurate patient records in our practice management system
Supporting clinicians with day-to-day administration
Keeping the reception area and treatment rooms tidy, organised and welcoming
About you
Warm, approachable and professional, with excellent communication skills
Organised, reliable and attentive to detail
Confident with computers and comfortable learning new systems
Able to multitask, use initiative and work independently or in a team
Committed to excellent patient care and confidentiality
Previous medical or allied health reception experience is highly regarded but not essential
Experience with Nookal, HICAPS and Medicare claiming is an advantage; training will be provided
A friendly, supportive and professional team
Flexible casual or part-time work, approximately 2–4 shifts per week, with a possibility for additionally shifts.
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Physiotherapy Receptionist – Casual / Part-Time in Melbourne employer: Motion Health
At Motion Health Kids Therapy, we pride ourselves on being an exceptional employer dedicated to empowering young lives through high-quality paediatric care. Our supportive work culture fosters professional growth with tailored development pathways, competitive pay, and a strong emphasis on work-life balance, making it an ideal environment for both new graduates and experienced clinicians in the vibrant community of South Brisbane.
