Hospitality Manager | Railway Club Hotel
Hospitality Manager | The Railway Club Hotel
Lead from the floor. Drive exceptional hospitality. Be part of a Melbourne institution.
The Railway Club Hotel is looking for an experienced and passionate Hospitality Manager to join our leadership team.
This is an exciting opportunity for a hands-on manager who loves being on the floor, developing a team and creating memorable guest experiences - with a genuine passion for wine and the opportunity to help shape and guide our wine list.
If you're someone who enjoys talking wine with guests, educating your team and staying across what's happening in the wine world, we'd love to hear from you.
About the Role
Working closely with the Venue Manager and General Manager, you'll play an important role in the day-to-day operation of the venue and the development of our front of house team.
A key part of the role will be developing and guiding the venue's wine offering. We're looking for someone who can bring their knowledge and enthusiasm to our wine list and help make wine a bigger part of the guest experience.
What you'll be doing
Lead from the floor and set the standard for exceptional service
Lead, coach and develop the front of house team
Identify new wines, styles and producers that complement our food offering
Build the team's wine knowledge and confidence
Engage with guests and make thoughtful wine recommendations
Drive wine sales and increase guest engagement with the list
Support the day-to-day operation of the venue
Assist with rostering, recruitment, training and team development
Maintain high standards of service, presentation and venue cleanliness
Assist with beverage stock management and inventory
Handle guest feedback confidently and professionally
Work closely with the kitchen and management teams to deliver a seamless experience
About The Railway Club Hotel
For more than 40 years, The Railway Club Hotel has been one of Melbourne's most loved dining destinations. Known for its welcoming atmosphere, exceptional food and genuine hospitality, we continue to set the benchmark for modern pub dining.
Proudly part of Morris Hospitality, you'll have the opportunity to grow your career across a group of iconic hospitality venues throughout Victoria and Queensland.
About You
We're looking for a hospitality leader who:
Has proven experience in a hospitality management or senior supervisory role
Has strong wine knowledge and a genuine passion for wine
Is confident discussing wine with guests and making recommendations
Has a passion for developing and educating a team
Leads by example and enjoys being hands-on on the floor
Has experience in a busy, high-volume hospitality environment
Has excellent communication and people-management skills
Is organised, proactive and commercially minded
Holds a current RSA
Is available to work a flexible roster, including nights, weekends and public holidays
What We Offer
Ongoing training and professional development
Career progression across Morris Hospitality
Staff discounts across Morris Hospitality venues
A supportive and experienced leadership team
A positive, team-focused workplace culture
The opportunity to work at one of Melbourne's most respected hospitality venues
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Hospitality Manager | Railway Club Hotel in Melbourne employer: Morris Hospitality
Portsea Hotel is an exceptional employer located on the stunning Mornington Peninsula, offering a vibrant and supportive work culture that fosters professional growth. As a Chef de Partie, you'll have the opportunity to work with quality produce in a high-volume environment while receiving accredited training and career development opportunities. Enjoy great staff benefits and discounts across our venues, all while being part of one of Victoria's most iconic waterfront destinations focused on quality food and hospitality.
