At a Glance
- Tasks: Create fun programs and events for visitors while providing top-notch customer service.
- Company: Join the vibrant Mornington Peninsula Shire team, dedicated to community wellbeing.
- Benefits: Earn $38.01 per hour plus casual loading, with great learning opportunities.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in the community and enjoy a positive work culture.
- Qualifications: Experience in visitor programs and strong communication skills are a must.
The predicted salary is between 38.01 - 38.01 $ per hour.
Mornington Peninsula Shire is Victoria's destination municipality, characterised by unique townships, highly productive agriculture, world renowned landscapes, tourist regions, and areas of national and international conservation significance within a vital Green Wedge. The Shire is responsible for a broad range of infrastructure and community services that support the wellbeing and prosperity of our diverse community. With approximately 1,000 employees, it is a busy and vibrant workplace.
What’s on Offer
- Culture - Positive, fun, and inclusive work environment that is underpinned by our core values which are integral to everything we do. These are Integrity, Openness, Courage, Respect, and Excellence.
- Opportunity - Casual role, based at the Briars and Police Point. Band 4 - $38.01 per hour + 25% casual loading (excl. super)
- Career - Opportunity to grow and develop with excellent learning and development opportunities.
- Job Satisfaction - Having a meaningful impact on the community by contributing to achieve positive outcomes for locals and visitors.
About the role
Reporting to the Coordinator - Destination Experience, the core responsibilities include:
- Contribute to the development and delivery of education programs, school holiday activities and onsite activations to visitors and larger groups.
- Assist in the Visitor Centre and Briars Homestead, delivering exceptional customer service including answering phone-calls and emails, answering visitor enquiries.
- Assist with the delivery of events and festivals, including visitor servicing and onsite event operations.
- Model the Mornington Peninsula Shire’s vision and values.
About You
- Minimum of two years’ experience in the development and delivery of programs for visitors, with desirable experience in a visitor-facing environment, including engaging with a broad range of community members.
- Tertiary qualifications in a discipline relevant to learning programs, interpretation or commensurate experience and demonstrated knowledge in this area, eg tourism and events.
- Well-developed verbal and written communication skills, with the ability to engage professionally and confidently with visitors, internal teams, and external stakeholders.
- A proven ability to plan, organise and prioritise work effectively in a busy, customer-facing environment, together with a positive, adaptable, and solutions-focused approach.
The Mornington Peninsula Shire is committed to creating a diverse and safe environment. We are proud to be an equal opportunity and Child Safe employer. We encourage applications from First Nations people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.
Mornington Peninsula Shire undertakes a variety of employment screening checks. This includes employment references, Working with Children Checks and Nationally Coordinated Criminal History Check (NCCHC). Applicants must have valid Australian work rights.
For a confidential discussion about this opportunity, please contact: Renee Street, Coordinator - Destination Experience, 03 5950 1***.
Applications Close: 6pm, Thursday 29 October 2026.
Destination Experience Officer in Mornington employer: Mornington Peninsula Shire
Mornington Peninsula Shire is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and community engagement. With flexible working arrangements and a commitment to professional growth, employees can thrive in their roles while contributing to the strategic outcomes of a diverse and beautiful region. The Shire's dedication to integrity, openness, and respect creates a supportive environment where every team member can make a meaningful impact.
Contact Details:
Mornington Peninsula Shire Recruitment Team
