Morgan Consulting seeks an experienced Customer Experience Manager to lead CX, customer relations and case management across a national dealer network in Australia. You will partner with senior stakeholders to drive end-to-end improvements, set service standards and build CRM-driven insights that elevate customer outcomes and reduce escalations.
You’ll lead a high-performing team, own end-to-end case management including complex escalations, and deliver measurable improvements for customers and
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Senior Customer Experience Leader – Automotive Network in Sydney employer: Morgan Consulting
Join a leading insurance brokerage in the heart of Brisbane CBD, where you will thrive in a supportive and experienced team dedicated to the construction sector. With a competitive salary package, opportunities for career development, and genuine client ownership, this role offers a rewarding environment for those looking to make a significant impact in their field. Experience a vibrant work culture that values professional growth and fosters strong client relationships.
