At a Glance
- Tasks: Manage complex insurance claims and deliver exceptional outcomes for clients.
- Company: Leading specialist claims and legal services organisation in Australia.
- Benefits: Hybrid working, birthday leave, paid volunteer days, and ongoing training.
- Other info: Great career progression opportunities and focus on employee wellbeing.
- Why this job: Join a collaborative team and work on technically challenging claims.
- Qualifications: Law degree or strong motor/property claims experience required.
The predicted salary is between 75600 - 92400 $ per year.
Melbourne CBD or Sydney CBD | Hybrid Working
Are you a law-qualified insurance professional looking to take the next step in your claims career?
Or an experienced Motor Claims specialist looking to move into a highly regarded national claims environment?
We're partnering with a leading specialist claims and legal services organisation that manages complex insurance claims on behalf of Australia's largest insurers.
Due to continued growth, they're looking to appoint a Claims Account Managers to join their established teams.
This is an excellent opportunity to work on technically challenging claims, manage your own portfolio, and build your expertise within a collaborative and supportive environment.
Who we're looking for
We're keen to speak with candidates who have
- Bachelor of Laws (LLB) and at least 2 year post-graduate experience within insurance claims, OR
- Strong Motor/Property Claims experience (law degree not required for motor claims specialists)
- Experience working for an insurer, underwriting agency, claims management business, legal practice or loss adjusting organisation
- Strong analytical, negotiation and stakeholder management skills
- The ability to assess liability, interpret policy coverage and drive claims through to resolution
Experience managing one or more of the following claim types
- Public Liability
- Professional Indemnity & Cyber
- Property & Motor
The Opportunity
You'll take ownership of a portfolio of claims from initial notification through to settlement, providing strategic advice, managing stakeholders and delivering exceptional outcomes for insurer clients.
- Why join
- Hybrid working with flexible arrangements.
- Birthday leave to celebrate your special day.
- Two paid volunteer days each year.
- Genuine career progression across claims, legal and leadership.
- Work on complex, technical claims for leading insurers.
- Ongoing training and professional development.
- Collaborative team culture with experienced industry professionals.
- Modern CBD offices with the latest technology.
- Strong focus on employee wellbeing and work-life balance.
- Be part of a growing global organisation with long-term career opportunities.
Responsibilities include
- Managing an end-to-end portfolio of complex insurance claims
- Assessing liability, indemnity and financial exposure
- Setting and reviewing reserves
- Developing effective claims strategies to achieve timely and commercial outcomes
- Liaising with insurers, brokers, insureds, lawyers, investigators and external service providers
- Negotiating settlements and resolving disputes
- Identifying recovery opportunities where appropriate
- Preparing high-quality reports and recommendations for clients
- Maintaining excellent client relationships through proactive communication
- Managing a busy portfolio while consistently delivering service excellence
Whether you're an insurance lawyer wanting to move into a commercial claims role, or an experienced Motor Claims professional looking for a fresh challenge, we'd love to have a confidential conversation.
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