Payroll Officer in Melbourne

About the opportunity

Dayforce is currently seeking a Payroll Specialist II to join our Dayforce Managed Team. The Payroll Specialist II is responsible for processing end to end payroll for Australia. We service our customers by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact centre, allowing the customer to focus on their core business. The ideal candidate will have significant experience in payroll and a strong working knowledge of benefits, workforce management and tax. They will also interface with customers and use critical thinking skills to resolve complex problems.

What you’ll get to do:

• Abide by Dayforce’s Code of Conduct, Values and Policies and Procedures
• Be aware of and comply with all Dayforce and customer Information Security protocols
• Manage the full payroll lifecycle, including taxes, benefits, and associated processes, ensuring accuracy, timeliness, reconciliation, and proper transmission.
• Process payroll-related changes, tax forms, and payments accurately and within required timelines for assigned customers.
• Perform quality control checks and audits to maintain a low error rate and high standards of accuracy.
• Collaborate with cross-functional teams to resolve payroll issues and employee inquiries, providing daily support and subject matter expertise.
• Provide payroll support services to customers according to Dayforce contract, legislative requirements, and business needs.
• Update and review standard operating procedures.
• Demonstrate an “I own it” mindset, taking full accountability for payroll deliverables from initiation to completion.
• Manage customer-related tasks within case management systems, ensuring documentation is accurate, complete, and timely.
• Proactively manage monthly and year-end payroll auditing and processing.
• Identify risks, opportunities, and process improvements, taking proactive action to enhance efficiency and outcomes.
• Drive customer satisfaction by consistently delivering high-quality service.
• Act as an effective and collaborative team member, contributing to team success.
• Meet or exceed established Key Performance Indicators (KPIs).
• Execute corrective and preventative action plans to address process gaps or issues.
• Manage customer complaints proactively, ensuring timely and effective resolution.
• Deliver tasks in accordance with agreed schedules, procedures, and quality standards.
• Participate in training and development opportunities to build skills and knowledge.

Skills and experience we value:

• Tertiary qualification (Degree or associate degree) in Human Resources, Business, Finance, Accounting/Taxation, or a related discipline.
• 1-3+ years of end-to-end payroll experience across Australia, with strong knowledge of local legislation and compliance requirements.
• Experience using Dayforce aPay system, or similar payroll systems and technologies.
• Relevant industry certifications (or a willingness to obtain certification post-employment).
• Demonstrated commitment to continuous learning.
• Strong verbal and written communication skills, with the ability to convey technical information clearly and effectively to customers and team members.
• Ability to thrive in a fast-paced environment with tight deadlines, effectively prioritising tasks and managing competing demands.
• Self-motivated and proactive, with the ability to take initiative and work independently with minimal supervision.
• Process and detail-oriented with strong organisational skills and the ability to manage multiple tasks simultaneously.

About the opportunity

The Payroll Specialist is responsible for the accurate and timely processing of payroll while ensuring compliance with company policies, employment legislation, taxation requirements, and superannuation obligations. This role manages payroll transactions, employee data maintenance, payroll reconciliations, and responds to payroll-related queries. The Payroll Specialist works closely with HR, Finance, and business stakeholders to ensure employees are paid correctly and that payroll records are maintained with a high level of accuracy and confidentiality.

What you’ll get to do:

• Process payroll accurately and on schedule.
• Maintain employee payroll records and system data.
• Calculate and process earnings, deductions, leave entitlements, and termination payments.
• Ensure compliance with payroll legislation, tax, superannuation, and reporting requirements.
• Perform payroll reconciliations and resolve payroll discrepancies.
• Respond to employee and stakeholder payroll queries in a professional and timely manner.
• Assist with payroll audits, reporting, and process improvement initiatives.
• Support system testing, upgrades, and payroll-related projects as required.

Skills and experience we value:

• Previous experience in payroll processing, preferably in a medium to large organisation.
• Strong understanding of payroll legislation, taxation, superannuation, awards, and employment conditions.
• High level of accuracy and attention to detail, with the ability to manage large volumes of data.
• Experience using payroll and HR systems, with the ability to quickly learn new technologies.
• Strong problem-solving and analytical skills, with the ability to investigate and resolve payroll discrepancies.
• Excellent customer service and communication skills, with the ability to explain payroll matters clearly and professionally.
• Strong organisational skills and the ability to manage competing priorities while meeting strict deadlines.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• A collaborative team player who builds positive relationships with internal and external stakeholders.
• Commitment to continuous improvement and delivering high-quality payroll services.

As a Payroll Specialist who enjoys complexity, look no further! Supporting our Australian business as part of a global Finance Operations team committed to operational excellence and amplifying value, you can be assured this is far from a routine payroll environment.

Ideally based in Melbourne, you will play a key role in delivering accurate and timely end-to-end payroll services for our Australian workforce. From payroll processing, reporting and reconciliations through to superannuation administration and compliance activities, you'll help ensure our people are paid correctly and on time, every time.

Working closely with stakeholders across Finance and People & Culture, you will respond to payroll enquiries with professionalism, accuracy and care. You will also contribute to year-end processing and reporting requirements, while supporting payroll improvement initiatives and projects as the business continues to evolve.

About you

You bring 5+ years of experience delivering end-to-end Australian payroll within a medium to large organisation, with a strong understanding of payroll legislation, compliance obligations and payroll best practices. You are confident managing complex payroll scenarios, including parental leave, terminations, salary packaging, leave calculations and superannuation requirements.

Recognised as a trusted source of payroll expertise, you stay current with employment legislation, awards, payroll tax and regulatory changes, proactively expanding your knowledge and sharing insights with others.

You thrive in a fast-paced environment where accuracy, attention to detail and exceptional service are paramount. With strong payroll systems experience and confidence working with reporting and reconciliation processes, you can effectively manage complex payroll activities while ensuring compliance and delivering high-quality outcomes.

Experience with Workday and Datapay is not essential, but would be highly regarded as we continue to embed and optimise these platforms across the business.

Above all, you are a collaborative team player who builds strong relationships with stakeholders at all levels. You take pride in supporting employees and leaders, balancing technical expertise with a customer-focused mindset and a passion for continuous improvement. You enjoy being part of a team that makes a tangible difference to people across the business and are committed to delivering a reliable, accurate and professional payroll service.

What We Offer:

• Flexibility & Wellbeing: We recognise that achieving a work-life balance is unique to everyone. Enjoy flexible working options to manage your personal and family priorities, along with dedicated leave for wellbeing and community engagement.
• Belonging & Ownership: Join a diverse and inclusive team where collaboration and creativity thrive, and you can bring your whole self to work.
• Parental Leave: Take time for what matters most with up to 14 weeks of fully paid parental leave, inclusive of all genders.
• Career Growth & Development: Your growth is our priority! Benefit from continuous learning and professional development through our company training programmes and support for professional accreditation, including pathways to Chartership with Engineers Australia.

Beca prides itself on supporting a diverse and inclusive culture – open to inputs from creative people of all genders, ethnicity, identity, thought and experiences.

Who is Beca?

Beca is one of the Asia‑Pacific region's largest employee‑owned professional services consultancies. Our team of over 4000 professionals is diverse enough to bring a wide range of perspectives and expertise to every client and challenge, creating resourceful, smart solutions from our collective experience and insights.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose – to make everyday better. Our four values – partnership, tenacity, enjoyment and care – sit at the heart of everything we do, reflecting how we work every day with each other and our clients.

At Beca we make everyday better for our clients, our people and our community and your involvement makes it possible. Our size and agility mean you’re not just on the fringes; you’re making a visible difference, partnering to develop and deliver solutions from the ground up.

If you want to make every day better, apply online today!