Moreton Bay Medical Centre – Kippa-Ring QLD
Moreton Bay Medical Centre is seeking a Medical Receptionist to join our team on a casual basis. This is an essential frontline position based at our Kippa-Ring QLD 4021 clinic. As a Medical Receptionist, you will be the first point of contact for our patients, playing a crucial role in creating a welcoming and efficient environment. This position is vital to the smooth operation of our practice and directly impacts patient satisfaction and clinic productivity.
What you'll be doing
- Greeting patients in a professional and courteous manner upon arrival at the clinic
- Managing patient check-ins and verifying personal and insurance information
- Scheduling appointments and managing the appointment diary to optimise clinic efficiency
- Handling patient enquiries by phone, email and in person with professionalism and empathy
- Processing patient payments and handling cash and card transactions accurately
- Maintaining patient confidentiality and adhering to privacy legislation at all times
- Assisting with patient record management and filing documentation appropriately
- Supporting clinical staff by preparing consultation rooms and ensuring all necessary materials are available
- Communicating effectively with medical practitioners and clinical staff regarding patient needs
- Managing waiting areas and maintaining a clean, welcoming reception environment
What we're looking for
- Previous experience working as a General Practice medical receptionist minimum 1 Year
- Strong communication skills, both verbal and written, with the ability to interact professionally with diverse patients
- Proficiency in using computer systems and medical practice management software
- Excellent organisational and time management abilities to manage multiple tasks simultaneously
- Demonstrated ability to prioritise tasks and remain calm under pressure
- Knowledge of medical terminology and understanding of healthcare procedures
- Commitment to maintaining patient confidentiality and understanding of privacy laws such as the Privacy Act
- Customer service orientation with empathy and patience for patients of all backgrounds
- Reliable and professional demeanour with a genuine interest in supporting patient care
- Ideally, experience or familiarity with common medical practice software systems
What we offer
At Moreton Bay Medical Centre, we value our team members and provide a supportive working environment. Our casual position offers flexibility to suit your lifestyle and commitments. We foster a collaborative team culture where every staff member plays an important role in patient care and clinic success. We are committed to professional development and creating a workplace where staff feel valued and respected.
About us
Moreton Bay Medical Centre is a trusted healthcare provider in the Kippa-Ring community, dedicated to delivering quality medical services to our patients. Our practice is committed to providing comprehensive, compassionate primary healthcare with a focus on patient wellbeing and satisfaction. We maintain high standards of clinical care and professional excellence, supported by a dedicated team of healthcare professionals and administrative staff who work collaboratively to ensure the best outcomes for our patients.
#J-18808-Ljbffr
Contact Details:
Moreton Bay Medical Centre Recruitment Team
