At a Glance
- Tasks: Manage accounts, customer queries, and support sales in a dynamic environment.
- Company: Join Roberlo Australia and Montana Colors, part of a global Spanish multinational.
- Benefits: Gain valuable experience, work in a supportive team, and connect with an international group.
- Other info: Opportunity for growth and exposure to international business practices.
- Why this job: Be the backbone of our operations while interacting with customers and making a real impact.
- Qualifications: 2+ years in accounts or customer service, SAP experience preferred, and strong attention to detail.
The predicted salary is between 45000 - 55000 $ per year.
About us
Roberlo Australia and Montana Colors Australia are part of Briolf Group, a Spanish multinational headquartered in Girona with a presence in more than 100 countries. Roberlo develops and supplies automotive refinish and industrial coatings, while Montana Colors is a leading brand of high-quality spray paint for artists and creatives. From our Condell Park office and warehouse, we support customers and distributors across Australia.
About the role
We are looking for a reliable, detail-oriented Accounts & Customer Service Administrator to run the day-to-day administrative cycle for both businesses: orders, invoicing, collections and customer queries. This is a hands-on, execution-focused role that combines accounts administration with direct customer contact and support for our sales team. It is not a logistics management position: on the operations side, the role is limited to following up inbound shipments, stock movements and their correct recording in SAP, working alongside our operations lead.
Key responsibilities
- Accounts & finance administration
- Creating new customer accounts and updating pricing in SAP
- Liaising with our head office in Spain on new product set-ups and invoicing matters
- Posting customer receipts and processing supplier payments
- Following up overdue accounts and handling customer account enquiries
- Preparing monthly customer rebates and intercompany recharges
- Managing loan equipment agreements with customers and ensuring they are activated in the system
- Submitting trade credit insurance applications for new customers and quarterly sales declarations to the credit insurer
- Supporting month-end close
- Liaising with IT on SAP and system issues
Operations follow-up
- Following up the status of inbound shipments coordinated by our head office
- Following up goods receipts and outbound deliveries to ensure they are correctly recorded in SAP
- Monitoring day-to-day SAP operational activity (orders, deliveries and stock movements) and flagging any discrepancies
- Checking stock availability and communicating it to the sales team
- Handling customer calls and enquiries
- Providing information and support to our sales representatives
- Assisting customers collecting orders at our warehouse
- Covering the customer service team during leave
About you
- 2+ years' experience in an accounts, administration or customer service role
- Experience with SAP or a similar ERP system (highly regarded)
- Familiarity with inventory transactions (goods receipts, deliveries, stock movements) in an ERP system
- Solid working knowledge of accounts receivable and payable processes
- Strong attention to detail and accuracy with data and numbers
- Confident, professional communicator by phone and email
- Organised, proactive and able to manage multiple priorities
- Proficient in Excel
What we offer
A varied role with genuine responsibility in a supportive team. Exposure to an international group and its head office in Europe.
Accounts & Customer Service Administrator employer: Montana Colors Australia
At Roberlo Australia and Montana Colors Australia, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Located in Condell Park, our team enjoys the benefits of working within a multinational environment, with opportunities for professional growth and development while engaging directly with customers and contributing to our dynamic operations. Join us for a rewarding career where your contributions are valued and you can make a real impact in the automotive and creative industries.
