MongoDB is seeking a transformational leader for its Technical Services team in Australia. The role leads a group of Cloud Support Engineers focused on Atlas, guiding escalation management and global collaboration to deliver exceptional customer outcomes.
Based in Sydney or Melbourne with a requirement to work in the office 3+ days per week, you will drive coaching, performance, and visibility into customer value while shaping the service roadmap and operational excellence.
Manager, Cloud Support Engineering in Sydney employer: MongoDB
As an Infrastructure Technical Services Engineer at MongoDB in Sydney, you'll be part of a dynamic team that values innovation and collaboration. With a hybrid working model and a focus on employee growth through training and knowledge sharing, MongoDB offers a supportive work culture that encourages professional development while tackling complex challenges for large customers. Enjoy the unique advantage of a Sunday-Thursday workweek, allowing for a better work-life balance in a vibrant city.
