At a Glance
- Tasks: Support the Refugee Health team with patient registration, appointments, and data management.
- Company: Monash Health, a leader in integrated health services with a supportive culture.
- Benefits: Full-time ongoing role with opportunities for professional growth and development.
- Other info: Join a fun, inclusive team committed to equity and continuous improvement.
- Why this job: Make a real difference in the lives of refugees while working in a dynamic team.
- Qualifications: Experience in outpatient clinics and strong administrative skills required.
The predicted salary is between 42750 - 52250 $ per year.
Monash Health exists to reimagine care, so that people can live their best lives. We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Monash Health seeks an experienced Administration Officer to support the Refugee Health and Wellbeing service at Monash Health Community in Dandenong. Monash Health Refugee Health and Wellbeing operates within a person-centred care framework and aligns with the social model of health, responding to community needs and population health data. The Refugee Health Service is a recognised leader in contemporary refugee health services, providing a range of clinical services aimed at enhancing health and wellbeing outcomes for refugee and asylum seeker communities.
The Administrative Officer is critical to the Refugee Health team's daily operations, responsible for patient registration, appointments, data entry, and MBS billing. The role requires excellent clerical and administrative, information technology, organisational, and communication skills, and a commitment to improving how health services are delivered to patients.
The clerical team plays a vital role within the Unit/Ward, ensuring accurate and up-to-date patient information management. Responsibilities include real-time management of consumer admissions, discharges, and transfers (wards and beds), as well as performing data entry and administrative duties that support the smooth operation of the Unit/Ward. In a busy team environment, the Administration Officer provides customer-focused service to consumers, families, and visitors, while delivering efficient clerical support and administrative assistance to the multidisciplinary team.
If you have previous outpatient clinic experience, are committed to working closely with people from refugee backgrounds, are highly adaptable, enjoy a fast-paced work environment, and thrive in a dynamic multidisciplinary team setting, this position would be of interest. We are a very supportive, fun and welcoming team at Monash Refugee Health and Wellbeing and look forward to welcoming you into the work family.
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. You'll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
Administration Officer - Refugee Health and Wellbeing Service in Dandenong employer: Monash Health
Monash Health is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As part of the Dandenong Hospital ED team, you will have access to ongoing training and development opportunities, ensuring you can advance your career while making a meaningful impact in the community. With a focus on collaboration and innovation, working here means being part of a dedicated team committed to delivering high-quality care in a dynamic environment.
