At a Glance
- Tasks: Lead and inspire the Customer Care team to deliver exceptional service.
- Company: Momentum Energy, a dynamic energy provider in Hobart.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a company committed to continuous improvement and innovation.
- Why this job: Shape customer experiences and drive performance in a vibrant team.
- Qualifications: Leadership skills and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
Momentum Energy in Hobart, Tasmania, seeks a Customer Care Team Leader to drive performance in our Contact Centre and coach frontline teams to deliver outstanding service for Momentum customers.
In this hands-on leadership role, you will lead KPI achievement, ensure compliance, and partner with Quality Assurance to embed continuous improvement, shaping Momentum's customer experience strategy across the Australian operation.
Customer Care Team Leader - Lead Performance & CX in Hobart employer: Momentum Energy
At Momentum Energy, we pride ourselves on fostering a vibrant and inclusive work culture that values diversity and encourages personal growth. As a Senior Pricing Analyst, you'll enjoy a flexible work environment, competitive remuneration, and the chance to contribute to Australia's renewable energy future while being part of a team that genuinely cares about its people and customers.
