At a Glance
- Tasks: Manage patient bookings, handle calls, and support the doctor in a busy clinic.
- Company: Rapidly expanding dermatology practice focused on exceptional patient care.
- Benefits: Comprehensive training, supportive team, and long-term career growth opportunities.
- Other info: Dynamic work environment with a focus on professional development.
- Why this job: Join a passionate team and make a real difference in patient experiences.
- Qualifications: Experience in medical administration is a plus; strong multitasking and tech skills required.
The predicted salary is between 45000 - 55000 $ per year.
The main objective of this role is general medical reception duties, including checking in patients, taking payments, meet and greet and answering phone, emails and booking appointments. You will be someone that is highly organised and always a step ahead of the doctor, having your finger on the pulse and ensuring that all reception and administrative tasks are completed efficiently allowing them to focus on what they love – taking care of the patients.
Key responsibilities
- Answering of phone calls/emails and attending to reception duties on clinic days
- Efficient management of all patient data, clinical appointments, procedures, clinical files, correspondence and accounts
- Scheduling and effective management of patient bookings in Xestro software
- Work closely with the doctor to ensure the best possible experience is provided by the clinic to the patients and families
- Taking payments and receipting patients
About you
- Previous experience as a Medical Administrator/Medical Secretary/Medical Receptionist/Surgical Co-ordinator is desirable
- Able to multitask effectively, handling patient interactions, emails, and calls simultaneously
- Competent in using Xestro medical software is desirable but full training is available if required
- Advanced computer skills and comfortable with utilising digital technology to streamline practice processes and for efficiency
- Proficient in Microsoft Office and comfortable using medical software
- Passionate about providing an exceptional level of customer service
- Passionate, energetic, results-focused and a 'can do' attitude with commitment to a high level of integrity and professional standards
- A proactive problem solver who takes initiative and works well in a team
- A high level of numeracy skills and attention to detail
- Highly-developed interpersonal skills to nurture good working relationships with patients, other medical disciplines and hospitals
About us
Mohs Surgery and Dermatology, Potts Point is a busy, rapidly expanding dermatology practice led by Dr Niamh Anna O'Sullivan and Dr Colin Singer, offering a full range of surgical and medical dermatological services including Mohs surgery. Our practice offers a range of therapies utilising the latest dermatological technology, with Dr O'Sullivan's focus being on skin cancer. You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a professional and comfortable environment.
A welcoming and supportive team environment
Comprehensive training and professional development opportunities
Long-term career growth with opportunities to expand within the practice
Casual Medical Administration Position employer: Mohs Surgery & Dermatology
At Mohs Surgery and Dermatology in Potts Point, we pride ourselves on being an exceptional employer that values our team members' contributions and fosters a welcoming and supportive work culture. With comprehensive training and professional development opportunities, we are committed to your long-term career growth while ensuring you play a vital role in providing the highest level of patient care in a state-of-the-art environment. Join us and be part of a passionate team dedicated to making a difference in patients' lives.
Contact Details:
Mohs Surgery & Dermatology Recruitment Team
