Senior MSP Support Engineer: Lead & Elevate Delivery

Senior MSP Support Engineer: Lead & Elevate Delivery

Full-Time 50715 - 61985 $ / year (est.) On-site
M

At a Glance

  • Tasks: Lead a service team, resolve complex issues, and mentor fellow engineers.
  • Company: Join Modn Tech Solutions, a growing Managed Service Provider.
  • Benefits: Competitive salary, career growth, and a supportive team environment.
  • Other info: Dynamic role with opportunities for professional development and hands-on technical excellence.
  • Why this job: Make a real impact by shaping delivery standards and driving service improvements.
  • Qualifications: Proven experience in technical support and strong leadership skills.

The predicted salary is between 50715 - 61985 $ per year.

Modn Tech Solutions is seeking a Senior Support Engineer to act as the technical backbone of a service team in a growing MSP.

You will resolve complex problems, mentor engineers, and help shape delivery standards across client environments.

You'll own escalation for Level 1/2, deliver high-quality support, and drive service improvements while coordinating with the Technical Manager and Service Desk.

This role emphasizes leadership, reliability, and hands-on technical excellence.

Senior MSP Support Engineer: Lead & Elevate Delivery employer: Modn Tech Solutions

Modn Tech Solutions offers a dynamic work environment where employees can grow professionally while being part of a supportive team. The company emphasizes leadership and technical excellence, providing opportunities for mentorship and skill development. Employees are encouraged to drive service improvements and contribute to shaping delivery standards, making it an attractive place for those looking to advance their careers in the MSP sector.

M

Contact Details:

Modn Tech Solutions Recruitment Team

We think you need these skills to ace Senior MSP Support Engineer: Lead & Elevate Delivery

Technical Support
Problem Resolution
Mentoring
Service Delivery Standards
Escalation Management
High-Quality Support
Service Improvement