Modern Furniture, Cheltenham VIC, is seeking an experienced Customer Service Manager to lead online customer support, resolve issues and manage after‑sales service for nationwide customers. You’ll coordinate with sales, logistics and warehouse teams and drive process improvements while delivering a positive customer experience.
The role is full‑time and on‑site at our Cheltenham showroom/head office, offering an opportunity to own the customer service function and contribute to business growth.
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Customer Service Manager, E-Commerce & Resolutions in Melbourne employer: Modern Furniture
Modern Furniture offers a dynamic work environment where employees can thrive in their roles, particularly in customer service. The company values strong interpersonal skills and provides opportunities for professional growth within the furniture retail industry. With a focus on teamwork and customer satisfaction, Modern Furniture fosters a positive workplace culture.