Accounts Receivable Administrator (Credit)
Haymans Brisbane Airport is a leading electrical and data wholesale supplier located in the Brisbane Airport Precinct. Guided by the values ofService, Integrity and Reliability, Haymans serves a diverse range of electrical and data contractors and supplying to the aviation, mining, infrastructure, solar energy, medical, data communications and general commercial sectors.
With over $8 million worth of stock on hand and daily delivery services spanning the Gold Coast, Sunshine Coast, Amberley and Brisbane CBD, the branch is the go-to trade partner for contractors and businesses across Southeast Queensland. The team operates Monday to Friday from 5:30am, reflecting the early-start culture of the industries they serve.
The Opportunity
Haymans Brisbane Airport is looking for an experienced Accounts Receivable Administrator to join our branch team. This is a hands-on role at the centre of our customer accounts: you will manage trade credit, chase overdue payments, and keep our debtor's ledger accurate and under control, while supporting day-to-day branch administration and banking.
Credit management is a key part of the role. You will be confident calling customers who owe Haymans money, requesting payment and securing commitments, while maintaining the strong, long-term relationships that our trade customers expect from a Service, Integrity and Reliability-led business.
Key Responsibilities
- Credit management and collections: monitor the aged debtors ledger daily, contact customers by phone and email to request payment of overdue accounts, negotiate payment arrangements and record every customer interaction
- Review the daily credit limit and morning exception reports, action accounts over limit or on hold, and liaise with customers and branch staff to resolve holds promptly
- Process credit applications and credit limit increase requests, including sending forms, checking returned documents, and registering new accounts with the correct pricing attached
- Action approval numbers, proof of delivery (POD) requests, debtor queries and disputes, working with the regional office and branch team to resolve outstanding items
- Reconcile and resolve outstanding house accounts and cash sale accounts
- Prepare and count daily floats, reconcile the previous day’s banking, check credit card payments have processed, and complete end-of-day banking and bank deposits
- Raise and register miscellaneous tax invoices and pro-forma invoices, and maintain pro-forma and manual docket books in line with audit and compliance requirements
- Create and manage customer web portal logins, and answer phones and customer enquiries, including the early-morning night bell
- General branch administration, including attendance records, filing, and supporting team events and initiatives such as annual flu vaccinations
- Follow branch standards for conduct, dress and service, take part in training and attend monthly team meetings
- Reporting to the Branch Operations Manager and working closely with the regional office and the counter, warehouse and sales teams
Skills and Experience (About you)
- Proven credit management and collections experience, including regularly phoning customers about overdue accounts and requesting payment (essential)
- Confident, professional and persistent communicator who can have direct conversations about money while keeping customer relationships strong
- Strong attention to detail and accuracy with numbers, reconciliations and banking
- Well organised, able to prioritise a busy workload and meet daily deadlines in an early-start environment
- Team player with a customer-service mindset who lives the values of Service, Integrity and Reliability
- At least 2–3 years’ experience in accounts receivable, credit control or collections, ideally in a trade, wholesale, distribution or similar business-to-business environment
- Experience managing customer credit limits, credit applications and account holds
- Experience with cash handling, banking and daily reconciliations
- Experience using an ERP or wholesale/distribution system; Unibis experience is highly regarded
- Good Microsoft Office skills, particularly Excel and Outlook
- Certificate IV or higher in Accounting, Bookkeeping or Finance, or equivalent practical experience
- Current Australian working rights
What’s on Offer
- Competitive salary package commensurate with experience
- Opportunities for professional development and career advancement within the MMEM Group
- Job security within a stable, established and Australian-owned business
- Work with a market-leading product range and a loyal customer base across South East Queensland
Haymans Brisbane Airport is an equal opportunity employer. We welcome applications from all backgrounds.
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Accounts Receivable Administrator (Credit) in Brisbane employer: MM Electrical
Haymans Maryborough is an exceptional employer that offers a unique opportunity for growth and autonomy in the electrical wholesaling sector. With a strong focus on leadership development, a supportive work culture, and a lucrative profit share scheme, employees are rewarded for their contributions while enjoying a collaborative environment. Located in Maryborough, this established business not only promises competitive remuneration but also fosters meaningful relationships with customers and suppliers, making it an ideal place for motivated individuals to thrive.
