At a Glance
- Tasks: Manage calls, emails, and customer interactions while keeping the workshop organised.
- Company: Join MK Smash Repairs, a dynamic team in Rydalmere.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Other info: Opportunity to learn about smash repairs and work with a passionate team.
- Why this job: Be the friendly face of our workshop and help customers through their repair journey.
- Qualifications: Previous admin or customer service experience is a plus; strong communication skills are essential.
The predicted salary is between 45000 - 55000 $ per year.
Office Administrator / Receptionist β Smash Repairs β Rydalmere.
Office Administrator / Receptionist β MK Smash Repairs
Location: Rydalmere, NSW
MK Smash Repairs is seeking an organised, reliable Office Administrator / Receptionist to support our busy workshop and provide professional customer service.
Responsibilities include
- Answering phone calls and emails and welcoming customers.
- Scheduling vehicle assessments, repair bookings and collections.
- Keeping customers informed about their vehicleβs repair progress.
- Liaising with insurance companies, assessors and suppliers.
- Creating and updating job files, entering information and scanning documents.
- Assisting with invoicing, payments and general office administration.
- Working closely with the workshop team to keep bookings and paperwork organised.
We are looking for someone with
- Previous administration, reception or customer service experience.
- A friendly, professional phone manner and clear communication skills.
- Strong organisation, attention to detail and the ability to manage several tasks.
- Confidence using computers, email and Microsoft Office.
- Reliability and the ability to work independently and within a team.
- Experience in smash repairs, automotive dealerships or insurance claims would be an advantage. Familiarity with i Bodyshop is desirable.
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Office Administrator / Receptionist β Rydalmere in Sydney employer: MK Smash Repairs
MK Smash Repairs is an excellent employer that values its team members by fostering a supportive and collaborative work environment in Rydalmere. With a focus on professional development, employees are encouraged to grow their skills while enjoying the benefits of a friendly atmosphere and a commitment to customer satisfaction. Join us to be part of a dynamic team where your contributions truly matter and make a difference in the lives of our customers.